Mercure Paris Gare de Lyon Opéra Bastille

Mercure Paris Gare de Lyon Opéra Bastille 4 stars

Customer review rating (ALL Rating) 4.4/5 503 reviews

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Description

Hotel extras

  • Certified ALLSAFE

  • Family and Privilege rooms

  • Ideal location close to major transport networks (RER/BUS/METRO)

  • 24-hour private luggage storage (free)

  • 1 fully-equipped meeting room

ALLSAFE approved hotel

Hotel location

Mercure Paris Gare de Lyon Opéra Bastille

3 Rue Parrot
75012 PARIS
France

Telephone +33 1 43 43 41 52

Fax +33 1 43 43 81 16
  • By plane

    PARIS ORLY At 20km / 12.43 miles

  • By plane

    PARIS ROISSY CDG At 28.4km / 17.65 miles

  • By train

    GARE DE LYON At 0.5km / 0.31 miles

  • By train

    GARE DE LYON At 0.5km / 0.31 miles

GPS:48.846898, 2.372834

Congress centre

  • ACCORHOTEL ARENA 3 km / 1.86 mi
  • LA DEFENSE 17 km / 10.56 mi
  • OPERA 8 km / 4.97 mi
  • PORTE DE VERSAILLES 15 km / 9.32 mi
  • PORTE MAILLOT 8 km / 4.97 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Pets welcome
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

LE BAR

Grab a coffee, enjoy one of our original cocktails or a glass from our wine selection. Meet your friends or colleagues around the piano, in a trendy Parisian space just a stone's throw from Gare de Lyon.

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 18 

attendees

  • m / m²
  • ft / sq ft
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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  503 reviews

Very nice hotel. We enjoyed our stay

Customer review rating 5.0/5

Bonnie B. Families - Confirmed reviews ALL

We were checked in by Antonio. We saw him every day during our stay. He was so polite and made us feel welcome every time. Very friendly and professional. Thanks so much.

Dear BONNIE B., We very much appreciate your comments regarding your stay at the Mercure Paris Gare de Lyon Opéra Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU/ DIRECTOR/ MERCURE PARIS GARE DE LYON OPERA BASTILLE

Paris Hotel

Customer review rating 3.0/5

T S. Friends - Confirmed reviews ALL

We get delayed on a train from Barcelona that made us stay overnight in Spain. I sent and email stating we would only need one night because of the train delay and were charged for the two nights. Not the best experience. The lift was out of order and we were put on the 6th floor, another disappointment. The room was nice, but small. Location was good for the Train Station.

Dear TROY S., Thank you for taking the time to tell us about your experience at the Mercure Paris Gare de Lyon Opéra Bastille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU/ DIRECTOR/ MERCURE PARIS GARE DE LYON OPERA BASTILLE

Comfortable and cozy hotel

Customer review rating 4.5/5

Marius Business - Confirmed reviews ALL

Good location and great connection to the city. The hotel is cozy and tastefully decorated.

Dear VALDEMARAS N., We very much appreciate your comments regarding your stay at the Mercure Paris Gare de Lyon Opéra Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU/ DIRECTOR/ MERCURE PARIS GARE DE LYON OPERA BASTILLE

Great Location

Customer review rating 4.0/5

Marby Couples - Confirmed reviews ALL

Staff is great, friendly and accommodating. The room we were first put in has AC that is not working and they moved us to another room. The rooms are quite small, but they are clean and the hotel has all the necessary facilities and amenities. It is well located, just a few minutes walk to Gare de Lyon train station.

Dear MARBY D., We very much appreciate your comments regarding your stay at the Mercure Paris Gare de Lyon Opéra Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU/ DIRECTOR/ MERCURE PARIS GARE DE LYON OPERA BASTILLE

Great stay

Customer review rating 5.0/5

Sawsan H. Families - Confirmed reviews ALL

Very well located hotel. Hotel staff super friendly and very helpful. Would highly recommend.

Dear SAWSAN A., We very much appreciate your comments regarding your stay at the Mercure Paris Gare de Lyon Opéra Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU/ DIRECTOR/ MERCURE PARIS GARE DE LYON OPERA BASTILLE

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