Mövenpick Hotel Melbourne On Spencer

Mövenpick Hotel Melbourne On Spencer

Customer review rating (ALL Rating) 4.7/5 355 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Heated swimming pool, hot tub & sauna open till 10pm

  • Miss Mi Asian restaurant. Winner of Good Food Chef's Hat award. Open Wed to Sat.

  • FREE daily Chocolate Hour from 3:30pm to 4:30pm and FREE Mövenpick ice cream for kids 12 years

  • An easy stroll to Marvel Stadium, outlet shopping centres and the Southbank promenade

  • Located in the free tram zone & close to Southern Cross Station & Sky Bus terminal

Hotel location

Mövenpick Hotel Melbourne On Spencer

160 Spencer, Street
3000 MELBOURNE
Australia

Telephone +61 3 9600 5400

Fax +61 3 9600 5499

Contact email

  • By plane

    MELBOURNE AIRPORT At 22km / 13 miles - Shuttle paying

  • By train

    SPENCER ST STATION At 1km / 0 miles

GPS:-37.817, 144.953

Congress centre

  • CONVENTION CENTRE 1 km / 0 mi
  • MELBOURNE 1 km / 0 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

Your meetings and events

Mövenpick Hotel Melbourne is ideally located for business events with modern and dynamic function venues in the Melbourne city centre close to Docklands for up to 100 guests. Perfectly located adjacent to Southern Cross Station and the vibrant Docklands business precinct, Mövenpick combines the best of business and pleasure. We can't wait to make your meeting or event in Melbourne shine. Mövenpick Hotel Melbourne's flexible spaces offer state of the art facilities and free Wi-Fi, while our array of refreshments will keep delegates energised with a focus on healthy and sustainable options.

Room descriptions and layouts

2 

meeting rooms

From 1 to 100 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Mövenpick Hotel Melbourne offers 172 stylish guestrooms & spacious suites that exude understated elegance. Located on levels 1 to 6, each room is intuitively designed with modern features including 55" TVs with BYO device connectivity and free WiFi. A great night's sleep is guaranteed with premium linens & blackout curtains, while modern bathrooms focus on wellbeing with rain-showers & natural bath & body amenities from YUNI Beauty. Suites feature extra benefits including indulgent bath tubs.

Our guest reviews

Our guest reviews for
Mövenpick Hotel Melbourne On Spencer

100% genuine reviews from our guests

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ALL Rating  4.7/5  355 reviews

nice time

Customer review rating 3.5/5

Eddie Business - Confirmed reviews ALL

Really like the hotel. great sized room especially the corner rooms! Pool and sauna is very good. only down point for us was we where not told about the free ice cream for kids ( our 1.5 year old loves ice cream ) we ended up buying from your cafe, I was a bit disappointed to be told this after we had checked out. Also we where not told about the free chocolates things in the afternoon, again I was told this today by a fried who stayed at the hotel last week.

Dear Edward mark S., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Melbourne On Spencer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry that the receptionist who checked you in did not explain about the ice cream or the chocolate hour. I will certainly be explaining to her the importance of advising all our guests what the hotel has to offer everyone We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Dawkins Front Office manager Movenpick Hotel Melbourne

Location is hrest

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The room wasn’t clean

Dear Kate G., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Melbourne On Spencer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the cleanliness of rooms and have organized additional training for the team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Dawkins Front Office Manager Movenpick Hotel Melbourne

Always excellent

Customer review rating 4.5/5

Bettina W. Business - Confirmed reviews ALL

I stay at Movenpick for work regularly and it's always a pleasant experience. The new rooms and hotel is very pleasant. I really like the foyer and the lighting in the evenings, feels cosy and welcoming.

Dear Bettina W., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Dawkins Front Office Manager Movenpick Hotel Melbourne

EWexcellent experience room and food was amazing will recommend others to stay .

Customer review rating 5.0/5

Maria M. Couples - Confirmed reviews ALL

We were well looked after even when we arrived in our room ,there was a problem and it was handled right away and we were placed in an other room , we had the chocolate presentation a wonderful spread ,restaurant food we had for dinners excellent. We had breakfast the next morning delicious .We would be happy to come back for an other stay .

Dear Dominic M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Dawkins Front Office Manager Movenpick Hotel Melbourne

Great location

Customer review rating 4.5/5

Paul Friends - Confirmed reviews ALL

The staff and amenities are all fabulous

Dear Paul M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Dawkins Front Office Manager Movenpick Hotel Melbourne

Great location

Customer review rating 4.5/5

Fabio Couples - Confirmed reviews ALL

I want to say thank you for everyone. Great location, close to everything. Gia, I love your job. Keep going!

Dear Fabio N., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Gia. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Dawkins Front Office Manager Movenpick Melbourne

Beautiful Hotel, Perfect Location

Customer review rating 4.0/5

Reemz Families - Confirmed reviews ALL

Beautiful new hotel, service is fantastic. Pool spa and sauna are fantastic after a long day walking! Breakfast is standard, chocolate hour is a nice treat. Staff made the stay memorable. Thank you!

Dear Rima H., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Dawkins Front Office Manager Movenpick Hotel Melbourne

New favourite Melbourne CBD hotel

Customer review rating 4.5/5

Rex Families - Confirmed reviews ALL

Had a wonderful stay at Movenpick on Spencer st. Very fortunate to have received an upgrade to a suite as a Platinum member. We checked in quite late and missed the ‘Chocolate Hour’, however the FOH staff looked after us by bringing out a full plate of chocolates and desserts. My son was extremely happy! Fantastic hospitality. All staff were friendly and very accommodating at the hotel. Special thanks to Blaire who really looked after us, and also Gia who had to tap us down to the car park so many times. Love the pool!!! A real heated pool and it’s massive. My son and I really enjoyed the pool during our two nights stay. My wife and I were also able to enjoy and relax using the spa and suana. Breakfast choices were decent and barista made coffee was included as part of our Platinum membership, which I initially thought was not. I was able to order sunny side up eggs and sautéed spinach for my son too. We only encountered a minor issue during our stay. One of the basins was blocked and water wasn’t draining properly. This was reported and hopefully fixed by now. Highly recommended and will definitely return soon.

Dear Rex H., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Blaire and Gia. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Dawkins Front Office Manager Movenpick Hotel

Convenient, comfortable and pleasant

Customer review rating 4.0/5

Stuart Couples - Confirmed reviews ALL

Our stay was specifically chosen to be convenient to Southern Cross Station in Melbourne as we were commuting from country Victoria, but also to allow us easy access to Southbank restaurants and Melbourne CBD shops and sporting facilities - these objectives were very well delivered by our stay at Movenpick Hotel Melbourne on Spencer.

Dear Stuart D., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us in regards to the room temperature and cleanliness. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Movenpick Team

Convenient location. Poor interior design. Front desk great. Housekeeping poor and F&B average.

Customer review rating 3.5/5

Damon Couples - Confirmed reviews ALL

Whoever did the interior design work and whoever approved it both should be sacked. For a brand new hotel, the interior design wreaks of cheap grunge. Graffiti artwork and sickeningly stripy tiles! Really? Doesn't ooze style. Our suite was also sparsely appointed with a relatively small bathroom for the size of room. 3 tables? Seemed like an attempt to just try and fill the space. No built in cupboards also wreaked of cheap. I realise staffing is a major issue right now but training and checking them is essential. Hair conditioner next to the sink in the built in dispenser? Didn't put the ironing board away, just pushed it up against a wall. F&B staff with no uniform. Could have been anyone off the street behind the bar and cafe. Dressed like they just got off the couch too. I guess our expectations were set with our first ever Movenpick stay in the Maldives and our subsequent Movenpick stays have been quite 2nd class. Maybe I mistakenly thought Movenpick was positioning itself on the same level as Pullman or Sofitel but it's more like Novotel. Unfortunately, it could be so much more.

Dear Damon S., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Melbourne On Spencer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems. Unfortunately I can not do anything about the deco, I agree with you, its not to my taste but I do seem to be in the minority, people love the prints and colour scheme. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Dawkins Front Office Manager Movenpick Hotel Melbourne

Perfect weekend getaway

Customer review rating 4.5/5

Kristen Friends - Confirmed reviews ALL

I had a wonderful time at the Movenpick Hotel Melbourne. From my initial check in with Tim, it was all so welcoming. The decor is modern with the most beautiful colour palette. My room, although small had everything I needed to enjoy my stay, it was exceptionally clean and the bathroom has a great layout. One think it the bathroom that could be changed was the shower dispensers. They need a conditioner to go along with the shampoo, there's only body lotion . The only thing I take issue with the room was there were loud random banging noises coming from above. I'm not sure what is above level 6 but it was really loud, and during the night as well as in the day time. The chocolate hour is such a great idea. So yummy. Breakfast selection was impressive. Although I think the Staff should wear a uniform as I walked straight past the person who was supposed to check me in for breakfast as they were just wearing casual clothing.

Dear Kristen B., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Movenpick Team

Modern and full of extras

Customer review rating 4.5/5

Hayley Couples - Confirmed reviews ALL

Modern hotel, clean rooms and friendly staff.

Dear Hayley D., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. Thank you for choosing our hotel to celebrate your special occasion with us and I am glad we were able to make your stay more memorable. Also I am sorry to hear that the body wash was not replenished. I will pass this feedback to the management team to to prevent recurrence in the furture. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blaire Shin Assistant Manager

Exceeded our expectations

Customer review rating 5.0/5

Chris G. Couples - Confirmed reviews ALL

Perfect position, excellent and engaging staff, super clean & cool.

Dear Chris G., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. Thank you for the amazing review 5/5! I am very happy to hear that you enjoyed all aspects of hotel but most importantly staff! Tim is a great asset to the team and we are very lucky to have him. Thank you again for sharing your experience, and celebrating your special occasion with us. We hope your next visit will be even more pleasant. Sincerely, Blaire Shin Assistant Manager

good stay

Customer review rating 4.0/5

Chris G. Couples - Confirmed reviews ALL

all good the room was rather small with a king bed in it

Dear Chris g., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blaire Shin Assistant Manager

Beautiful property

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Beautiful spotless property with extremely personable, professional staff. Room was sleek and very funky. Would recommend and return

Dear Samantha M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. I am very happy to learn that you had an amazing stay with us. This is exactly what we want our guests to feel and experience. I will share your comments with our team. I am sure they will be excited to hear too! Thank you again for sharing your experience, and we hope to welcome you again very soon. Sincerely, Blaire Shin Assistant Manager

very funky

Customer review rating 4.0/5

Deniz K. Business - Confirmed reviews ALL

modern/funky comfertable rooms, nice tea/coffee selections. need to have expresso/coffe cups not just tea cups!

Dear Deniz k., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Dawkins Front Office Manager Movenpick Hotel Melbourne

Perfect for skybus access

Customer review rating 4.0/5

V. W. Families - Confirmed reviews ALL

Ideal for what we needed

Dear Victoria W., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Dawkins Front Office Manager Movenpick Hotel Melbourne

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