Sofitel Hangzhou Yingguan

Sofitel Hangzhou Yingguan

Customer review rating (ALL Rating) 4.6/5 103 reviews

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Hotel extras

  • Close to the International Expo Center and Olympic Sports Center

  • Hangzhou is an ancient city located near the famous for Qiantang River and Hangzhou West Lake

  • Garden view rooms

  • Automatic window opening system

ALLSAFE approved hotel

Hotel location

Sofitel Hangzhou Yingguan

No 485 Mingxing Road, Xiaoshan District
311200 HANGZHOU
China

Telephone +86 571 8269 8888

Fax +86 571 8358 3988

  • BUS:  762 / 713 / 725 Hipark

  • SUBWAY:  7 Mingxing Road

  • By plane

    HANGZHOU INTL AIR At 18km / 11 miles - Shuttle paying

  • By plane

    HANGZHOU INTL AIR At 18km / 11 miles - Shuttle paying

  • By car

    SHIXIN NORTH ROAD At 3km / 2 miles

  • By train

    HANGZHOUNAN RAILWAY At 6km / 3 miles

  • By train

    MINGXING ROAD At 0km / 0 miles

GPS:30.204858, 120.249931

Companies

  • GEELY 4 km / 2 mi
  • H3C 7 km / 4 mi
  • HAIKANG VISION 4 km / 2 mi
  • NETEASE 7 km / 4 mi
  • SUPOR GROUP 5 km / 3 mi
  • WAHAHA 2 km / 1 mi
  • WEDOCTOR 1 km / 0 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

For private or public events, business meetings or seminars, Sofitel Hangzhou Yingguan has the ideal venue. Our Events Manager gives every meeting the special attention and expertise it deserves preparations, set-up, welcoming guests, arrangements during the event, and last-minute requirements. We offer a pro-active, imaginative and efficient service. Ambience guaranteed and a menu worthy of the occasion.

Room descriptions and layouts

11 

meeting rooms

From 1 to 1,200 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Each room has wireless BOSE audio, a Sofitel Mybed, and Pad control system. All rooms are equipped with complimentary instant coffee and tea bag, safe, multi-functional media players, satellite TV and wireless networks, etc. Coffee machines, Honeywell water purifiers, and Brand bathroom amenities are available in suite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  103 reviews

Good stay

Customer review rating 5.0/5

Z. H. Business - Confirmed reviews ALL

A very surprising experience.

尊敬的贵宾： 感谢惠赐有关下榻杭州英冠索菲特的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Katherine He 宾客体验经理 杭州英冠索菲特

Great stay

Customer review rating 5.0/5

Ann C. Friends - Confirmed reviews ALL

Always made to feel welcome during this less difficult times

Dear Mrs.C., We very much appreciate your comments regarding your stay at the Sofitel Hangzhou Yingguan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katherine He Guest Experience Manager Sofitel Hangzhou Yingguan

Good Stay

Customer review rating 4.5/5

Yihan Business - Confirmed reviews ALL

everything was provided and breakfast was very well prepared.

Dear Mr. h., Thank you for taking the time to tell us about your experience at the Sofitel Hangzhou Yingguan. I am sorry that the breakfast area temperature did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katherine He Guest Experience Manager Sofitel Hangzhou Yingguan

Good stay, clean and comfortable, variety options on TV programs, wonderful gym.

Customer review rating 4.5/5

Orange Solo - Confirmed reviews ALL

I would prefer to stay with Sofitel Yingguan again if come to Hangzhou, it is wonderful experience stay at level 32. I would spend more time in hotel gym for Yoga class, exercise or swimming. BTW, buffet is also good!

Dear Ms. Orange, Bonjour ! We very much appreciate your nice comments & so glad to hear that you enjoyed the wonderful experience with us at our 32F. I will definitely share your feedback with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Wish you a great December! Sincerely, Sunny ZHANG Guest Experience Manager Sofitel Hangzhou Yingguan

Good stay

Customer review rating 4.5/5

Ann C. Solo - Confirmed reviews ALL

The staff and management at this hotel in Hangzhou are outstanding they have gone out of their way to always make me feel welcome, I would love for them to have some recognition for this. Times are tough I’m a westerner in China and we are sometimes not treated well due to the pandemic but this hotel and staff have gone. Above and beyond for me this is why I stay at the hotel it’s not that close to the things I want to do but I still stay here

Dear Ms. Ann C. Bonjour & Happy 28th Wedding Anniversary! We much appreciate that you taking the time to comment on your recent stay with us, especially such a nice comment. It is always a pleasure to see our guest enjoyed the stay with Sofitel Hangzhou Yingguan. It is not only westerner who are having a hard time dealing with the COVID-19 pandemic, but also Chinese people. However, China is an open and inclusive country, Accor is committed to this tradition. At AccorHotels we want our guests to feel welcome, feel heart-warmed and feel belong. We welcome every guest from all over the world. I believe through your comment, we made it. Ms. Ann C., your feedback has been our greatest recognition and encouragement, I have shared your feedback with our management team and all employees. Thank you again for sharing your experience, and we looking forward to see you soon. Sincerely, Sunny ZHANG Guest Experience Manager Sofitel Hangzhou Yingguan

Other web-users rate our hotel

  • 396 reviews 9.2/10 Location
  • 710 reviews 8.5/10 Room
  • 1,244 reviews 8.5/10 Service
  • 642 reviews 9.8/10 Vibe
  • 452 reviews 9.3/10 Amenities
  • 223 reviews 8/10 Breakfast
  • 169 reviews 9.6/10 Value
  • 157 reviews 6.5/10 Cleanliness

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