Information message

Mondrian Seoul Itaewon 5 stars

Customer review rating 4.4/5 1,507 reviews

ALLSAFE approved hotel

Mondrian Seoul Itaewon
See on a map
+ 29 Services

Hotel extras

  • The utmost 5-star hotel experience in Seoul, Itaewon

  • Authentic, creative Mediterranean cuisine

  • Sophisticated signature drinks

  • Dive Into Mondrian 2.0 with Holiday Saver package. Book Now! +82 2.2076.2000

  • Mondrian Seoul Itaewon is Pet-friendly!

Hotel location

Mondrian Seoul Itaewon

23 Jangmun Ro
Yongsan Gu
04392 seoul
korea, republic of

Tel: +82220762000

Fax: (+82)82220762199

Check-in from 15h00

Check out up to 12h00

  • MONDRIAN SEOUL ITAEWON : 

  • MONDRIAN SEOUL ITAEWON : 

  • By plane

    GIMPO AIRPORT At 28km / 17.4 miles - Shuttle paying

  • By plane

    INCHEON INT AIRORT At 63km / 39.15 miles - Shuttle paying

  • By train

    NOKSAPYUNG STATION At 3km / 1.86 miles

  • By train

    YONGSAN STATION At 4.9km / 3.04 miles

GPS :37.52845, 126.99309

Companies

  • BMW 4.5 km / 2.8 mi
  • BNP PARIBAS 4.5 km / 2.8 mi
  • EMBASSY OF QATAR 0.2 km / 0.12 mi
  • EMBASSY OF SAUDI 0.4 km / 0.25 mi
  • EMBASSY OF UAE 2.6 km / 1.62 mi
  • NOVARTIS 4.7 km / 2.92 mi
  • RICHEMONT 4.5 km / 2.8 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • One Restaurant
  • 4 Bars
  • Breakfast
    • Breakfast à la carte Additional charge
    • Room service Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 8 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 296 rooms
    • 9 rooms for people with reduced mobility
    • 296 family rooms
    • One connecting room
    • 296 non-smoking rooms
    • 19 floors
  • Languages spoken at the hotel
    • Korean
    • English
    • French
    • Dutch
    • Chinese Mandarin
    • Japanese
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
    • Laundry / Valet Services
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
Access to property
  • Shuttle
    • ICN Additional charge
    • INCHEON INT AIRORT Additional charge
  • Indoor Parking Lot Additional charge
    • On site
  • Outdoor Parking Lot Additional charge
    • On site
Well-being
  • Indoor Pool
    • Covered
    • On site
  • ALTITUDE POOL
    • Outside
    • On site
  • FITNESS CLUB
    • On site
    • Hammam
    • Sauna room
Boutiques/shopping
  • Beauty salon
  • Hairdresser/barber
  • Clothing store
  • Bookstore

Your meetings and events

At Mondrian Seoul Itaewon, we have venues to suit every taste. Our meeting rooms benefit from natural daylight and provide over 500 square feet of versatile event space, while our luxury ballrooms boast an impressive 8,400 square-feet of space.. Our Grand Ballroom provides the latest technology, a wide LCD screen with projector and audio system and is perfect for social functions, small and intimate weddings, family events, corporate events, dinners, and product launches.We offers a full range of helpful meeting amenities, complemented by a staff of intuitive professionals dedicated to assisting you from start to finish. Consult with our professional event managers to arrange your successful meetings & events.

Room descriptions and layouts

meeting rooms

From 1 to 440 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Audio and video equipment

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Look to book a dream city break? Book Canabe suite, directly connected to the tropical wonderland of the outdoor pool deck-which is only a few steps from Altitude Pool & Lounge or Mondrian Suite where gives you room to breathe and find your center.

Our guest reviews for
Mondrian Seoul Itaewon

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,507 reviews

Customer review rating 4.5/5

D. B. Solo - 10/10/2021 Confirmed reviews ALL

Had a very awesome experience felt welcome from the day I stepped in to the day I left definitely a awesome venue

Dear B. D., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon.

Good stay, nice swimming pool

Customer review rating 5.0/5

S. Solo - 29/09/2021 Confirmed reviews ALL

Nice hotel design, good location, warm front desk, shout out to Sera for early check in

Dear Ng Tang S., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon

Good

Customer review rating 3.5/5

William J. Couples - 21/09/2021 Confirmed reviews ALL

It was good stay but the benefit of Accor membership is a bit short from my experience. Compared to other Accor hotel chain, i recommend to reinforce the benefit for Accor membership.

Dear Sungjoo J., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comment has been brought to our attention, and it has been shared with our team to provide better and high quality service to our valuable guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon.

valet damaged my rolls Royce

Customer review rating 0.5/5

David Y. Couples - 05/09/2021 Confirmed reviews ALL

Terrible experience, valet damaged my car and kept denying it till police was called in and cctv was viewed showing that there was no damage when I arrived

Dear Mr. Y. We appreciate for staying with us and thank you very much for your feedback on survey. First of all, I would like to sincerely apologize for your unpleasant experience this time. Although we all strive to achieve the highest level of quality services and continually works towards providing exceptional experiences to all our guests, however, it seems that our service this time was not met up to your expectation. Regarding the valet issue, we are willing to cooperate with police. Mr. Y., I understand that our late apologies and efforts will not make up for the inconvenience, however, I hope you can give us an opportunity. If you need further assistant, please let us know at any time so we can take an exceptional care of your stay. Thank you. Sincerely, Max Bae Duty Manager

Nice hotel but disappointed some amenities were limited

Customer review rating 3.5/5

Michaela Solo - 17/08/2021 Confirmed reviews ALL

I appreciated the front desk's friendliness and helpfulness with the check in and out procedures. They were very nice and I appreciated that they spoke English well. It was a great comfort. However, I was disappointed that the amenities listed on the website did not reflect the amenities as advertised. Specifically, the pool situation was highly upsetting. To only be able to use the indoor pool once throughout the stay was crazy to hear. If you're only allowed special access to the pool that shouldn't be advertised as an included amenity. Same with the outdoor pool. It is difficult to justify paying for a pool while paying so much for a room. If the pool is not included, that should be reflected in the price and advertised. I chose this location because I wanted to swim. Therefore, I will not return to this location for that reason. I did appreciate that robes were available and I liked that luxury. I also loved the view and the distance the hotel was from the town. Furthermore, the hotel/lobby itself and the shops underneath were beautiful and appreciated. Overall, I enjoyed my stay but the restricted access to the pools will have me selecting a different venue in the future.

Dear Michaela B., We appreciate for staying with us and thank you very much for your feedback on survey. First of all, I would like to sincerely apologize for your unpleasant experience this time. Although we all strive to achieve the highest level of quality services and continually works towards providing exceptional experiences to all our guests, however, it seems that our service this time was not met up to your expectation. Your comment has been brought to our attention, and it has been shared with our team to provide better and high quality service to our valuable guests. I understand that our late apologies and efforts will not make up for the inconvenience, however, I hope you can give us an opportunity. If you need further assistant, please let us know at any time so we can take an exceptional care of your stay. Thank you. Sincerely, Mondrian Seoul Itaewon.
Customer review rating 4.0/5

Sk Friends - 14/08/2021 Confirmed reviews ALL

Overall smooth but was not informed that there would be additional price to use the pool. And as a Diamond member, breakfast should not have been charged as it should have been complimentary.

Dear Sue Lynn K., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon

Well located

Customer review rating 4.0/5

H. J. H. Couples - 08/08/2021 Confirmed reviews ALL

Swimming pool was small, and it's been misregulated. Seems like not lifeguards' fault though.

Dear Jonghyun H., We appreciate for staying with us and thank you very much for your feedback on survey. First of all, I would like to sincerely apologize for your unpleasant experience this time. Although we all strive to achieve the highest level of quality services and continually works towards providing exceptional experiences to all our guests, however, it seems that our service this time was not met up to your expectation. Your comment has been brought to our attention, and it has been shared with our team to provide better and high quality service to our valuable guests. Once again, thank you for staying with us and If you need further assistant, please let us know at any time. Thank you. Sincerely, Mondrian Seoul Itaewon.

Consistent quality and service

Customer review rating 4.5/5

Ara Couples - 01/08/2021 Confirmed reviews ALL

Swanky and comfortable. The hotel is a great getaway that is always comfortable and tasty.

Dear Aaron A., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon.

Good stay, well cleaned room

Customer review rating 4.5/5

Taeyoung K. Solo - 26/07/2021 Confirmed reviews ALL

It was good overall, except that we can use indoor poor for one time a day

Dear Taeyoung K., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon.

good stay

Customer review rating 4.5/5

Anonymous Couples - 19/07/2021 Confirmed reviews ALL

i’m very satisfied

Dear Taerae K., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location, faciliities and motiviated team

Customer review rating 4.5/5

Markus S. Business - 08/07/2021 Confirmed reviews ALL

As a long term staying guest for 8 months I became part of the team and treated like a family member in the absence of mine. Service was excellent with a very personal note. Team was always friendly anticipating my wishes and learning about my preferences. It is a wonderful place to escape the daily life enjoying beautiful designed facilities with the sense of details. I love the interior design with all the art, installations creating a relaxed atmosphere.

Dear Markus S., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon

Poor experience at the Privilege bar

Customer review rating 0.5/5

Ayoung S. Friends - 08/07/2021 Confirmed reviews ALL

My experience at this hotel was quite nice till i get to this bar at the rooftop of Mondrian, which called Privilege bar - we got banned for wearing gold color flip-flops (i was wearing silk beige pants and same color of top, my friend was in a black dress and black flip flops) i would respect your ‘dress code’ thing but i could easily find a bunch of people wearing flip flops and slides at the bar on instagram. I file a complaint with the lobby and the hotelier says “we’ll fix our rule more strict to ban people wearing flip flops”. And i was definitely not happy with the answer.

Dear Ms. S. We appreciate for staying with us and thank you very much for your feedback on survey. First of all, I would like to sincerely apologize for your unpleasant experience this time. Although we all strive to achieve the highest level of quality services and continually works towards providing exceptional experiences to all our guests, however, it seems that our service this time was not met up to your expectation. Your comment has been brought to our attention, and it has been shared with our team to provide better and high quality service to our valuable guests. Ms. S., I understand that our late apologies and efforts will not make up for the inconvenience, however, I hope you can give us an opportunity. If you need further assistant, please let us know at any time so we can take an exceptional care of your stay. Thank you. Sincerely, Max Bae Duty Manager

REMORABLE STAY

Customer review rating 5.0/5

Chul J. Families - 03/07/2021 Confirmed reviews ALL

NO WORDS TO SAY ABOUT THE HEAD CHEF OF CLEO. MORE THAN THE HARDWARE OF THE HOTEL THE MENU HE CREATED AND THE SERVICE HE PROVIDED TO US MADE A HUGE DIFFERENCE TO OUR STAY. I WOULD 1000 PERCENT WOULD GO BACK TO THE HOTEL FOR THIS REASON. AMAZING. PERIOD.

Dear Chul J., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon.

Full of disappointment

Customer review rating 1.5/5

Anonymous Couples - 03/07/2021 Confirmed reviews ALL

Besides the location advantage, Mondrian Itaewon is full of disappointment - Elevator is always trouble - the FL button... waiting time... you have to switch to one another to get to ur room - Sanitizer on Elevator never works - it's always empty or just won't work appropriately - Toilet flushing was broken for hours in the room - Water floats every time you take shower - make sure to cover with towels in front of the shower door - now they are charging extra to use the swimming pool for guest whos paying close to $200/per night - etc... dispatched sanitizer tube is troublesome as well.... it pops all over...

Dear DongHyun K., Thank you for taking the time to tell us about your experience at the Mondrian Seoul Itaewon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mondrian, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mondrian Seoul Itaewon

great facilities, great room, great food

Customer review rating 4.5/5

Traveller2050 Solo - 28/06/2021 Confirmed reviews ALL

room was very nice, bed was great and room interior very attractive. breakfast also excellent. only had 2 minor complaints: music is too loud in lobby and in front of elevators and waiting for elevator..just reducing the volume by half would be great. Also not enough elevators..wait time for elevator at times was quite bad. overall excellent hotel and would stay again

Dear Keith W., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon

Good Stay

Customer review rating 5.0/5

Moe68sig Solo - 27/06/2021 Confirmed reviews ALL

I came in late and left early the next morning, but the staff was extremely helpful and friendly. They helped me arrange transportation to and from the airport. I would definitely visit again.

Dear Melissa C., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon.

Could be better

Customer review rating 2.5/5

Anonymous Couples - 22/06/2021 Confirmed reviews ALL

Paid through Accor app., which said nothing is due at hotel. However, payment was due at the hotel not within the app. Which was very cumbersome. Also pool access little pricey. As well as there was no ice machine. Stay at the hotel could have been better, but very nice amenities.

Dear Mr. C. We appreciate for staying with us and thank you very much for your feedback on survey. First of all, I would like to sincerely apologize for your unpleasant experience this time. Although we all strive to achieve the highest level of quality services and continually works towards providing exceptional experiences to all our guests, however, it seems that our service this time was not met up to your expectation. Your comment has been brought to our attention, and it has been shared with our team to provide better and high quality service to our valuable guests. Mr. C., I understand that our late apologies and efforts will not make up for the inconvenience, however, I hope you can give us an opportunity. If you need further assistant, please let us know at any time so we can take an exceptional care of your stay. Thank you. Sincerely, Max Bae Duty Manager

Our most recent 20 reviews

Our other hotels nearby