Mondrian Seoul Itaewon 5 stars

Customer review rating (ALL Rating) 4.4/5 1,759 reviews

ALLSAFE approved hotel

Information message

Mondrian Seoul Itaewon
See on a map
+ 29 Services

Hotel extras

  • The utmost 5-star hotel experience in Seoul, Itaewon

  • Authentic, creative Mediterranean cuisine

  • Sophisticated signature drinks

  • Dive Into Mondrian 2.0 with Holiday Saver package. Book Now! +82 2.2076.2000

  • Mondrian Seoul Itaewon is pet-friendly!

Hotel location

Mondrian Seoul Itaewon

23 Jangmun Ro
Yongsan Gu
04392 seoul
korea, republic of

Fax: (+82)82220762199

Check-in from 15h00

Check out up to 12h00

  • MONDRIAN SEOUL ITAEWON: 

  • MONDRIAN SEOUL ITAEWON: 

  • By plane

    GIMPO AIRPORT At 28km / 17.4 miles - Shuttle paying

  • By plane

    INCHEON INT AIRORT At 63km / 39.15 miles - Shuttle paying

  • By train

    NOKSAPYUNG STATION At 3km / 1.86 miles

  • By train

    YONGSAN STATION At 4.9km / 3.04 miles

GPS:37.52845, 126.99309

Companies

  • BMW 4.5 km / 2.8 mi
  • BNP PARIBAS 4.5 km / 2.8 mi
  • EMBASSY OF QATAR 0.2 km / 0.12 mi
  • EMBASSY OF SAUDI 0.4 km / 0.25 mi
  • EMBASSY OF UAE 2.6 km / 1.62 mi
  • NOVARTIS 4.7 km / 2.92 mi
  • RICHEMONT 4.5 km / 2.8 mi

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Your meetings and events

At Mondrian Seoul Itaewon, we have venues to suit every taste. Our meeting rooms benefit from natural daylight and provide over 500 square feet of versatile event space, while our luxury ballrooms boast an impressive 8,400 square-feet of space.. Our Grand Ballroom provides the latest technology, a wide LCD screen with projector and audio system and is perfect for social functions, small and intimate weddings, family events, corporate events, dinners, and product launches.We offers a full range of helpful meeting amenities, complemented by a staff of intuitive professionals dedicated to assisting you from start to finish. Consult with our professional event managers to arrange your successful meetings & events.

Room descriptions and layouts

meeting rooms

From 1 to 440 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Audio and video equipment

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Look to book a dream city break? Book Canabe suite, directly connected to the tropical wonderland of the outdoor pool deck-which is only a few steps from Altitude Pool & Lounge or Mondrian Suite where gives you room to breathe and find your center.

Our guest reviews for
Mondrian Seoul Itaewon

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,759 reviews

Great service and room condition

Customer review rating 4.0/5

Anonymous Couples - 19/01/2022 Confirmed reviews ALL

Reception was really good and I really appreciate the service and their attitude. Room was also very neat and the location is absolutely great to visit all the great restaurant and shops in Itaewon & Hannam. Cleo food was really good, but servers were not that kind sometimes I feel some of managers were little bit rude.

Customer review rating 4.5/5

Rick Friends - 13/01/2022 Confirmed reviews ALL

Great service and treatment by front office staff.

Location was good for us.

Customer review rating 4.5/5

Hess Couples - 10/01/2022 Confirmed reviews ALL

It was a good experience, but I know it would have been better if it had not been during Covid.

Relaxing stay

Customer review rating 5.0/5

Diana Solo - 05/01/2022 Confirmed reviews ALL

I had a great time at this hotel. It’s one of my favourites. It’s very clean and comfortable. It wasn’t busy when I went, so I was able to walk around the facilities freely. I received late check-out until 2pm as well. The breakfast was simple but tasty. I really liked the atmosphere and design of the hotel overall.

Fantastic service, great environment

Customer review rating 4.5/5

Wei C. Couples - 03/01/2022 Confirmed reviews ALL

From the moment I started my check in till the moment I checked out, the service was impeccable. I had made a complaint on the smell in the room's carpet and within moments, I have been allocated another similar room. I made a call to front desk to get help on my next day's itinerary, the staff members went all out to help us with the transport arrangement (taxi booking, train timings, express bus timings, etc), they had even waited for us at the lift lobby the next morning with 2 bottles of water and a pair of heat packs for me and my companion for our upcoming activity. Fantastic experience, highly recommended.

good stay

Customer review rating 5.0/5

Junewoo Couples - 27/12/2021 Confirmed reviews ALL

scent good

Dear Junewoo P., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon. Duty Manager Andy Lim

Good enough

Customer review rating 4.0/5

C. S. H. Couples - 26/12/2021 Confirmed reviews ALL

Good enough

Dear Seo H. C., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon. Duty manager Andy Lim

good stay.

Customer review rating 5.0/5

Anonymous Families - 21/12/2021 Confirmed reviews ALL

nice welcome letter by hand writing. nice room and high floor. many platinum member benefit. delicious food and discount for accor plus membership.

Dear Heewon A., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as A. encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon. Duty Manager Andy Lim

Well stayed but you guys need yo fix it.

Customer review rating 2.5/5

Taeho K. Couples - 16/12/2021 Confirmed reviews ALL

Well stayed and kind staffs at the check-in moment. Nice and neat facilities in the hotel. But one thing you guys need to fix is set-up the expectation more correctly. I asked the front desk to bring the ices because there was not ice machine on the floor. After 10 mins later I ordered a room service for dining and they said it will take 30 to 40 minutes to bring it. After 15 mins from the order a room service, I called to Front desk and asked when will the ices come. She said It’s is delayed due to there are more orders from others and will send it top priority. I said okay. Since about 55 mins from request ices, no deliver and no updates yet. I called to front desk again why took this long only just for ICES she said same thing as before. Turns out, a room service and ices came together in 60 to 70 mins since I requested it. first, you guys need to assign someone who can deliver simple things. an hours only for the ices at the 5 stars hotel? I do not get it. second, set up time expectations more currently. You were late 20 minutes than what you told me anyway.

Dear Taeho K., Thank you for taking the time to tell us about your experience at the Mondrian Seoul Itaewon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mondrian, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding your comment, we do apologize again for service delay. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mondrian Seoul Itaewon Lina, Duty Manager

Great service

Customer review rating 4.5/5

Yujin Solo - 13/12/2021 Confirmed reviews ALL

Very helpful staffs. Thank you so much for all the help during my stay.

Excellent staff

Customer review rating 4.5/5

M. Solo - 13/12/2021 Confirmed reviews ALL

Warm welcome Good service

Dear Romuald M., We very much appreciate your comments regarding your stay at the Mondrian Seoul Itaewon. It is always a pleasure to receive positive feedback. I will share your comments with our team, and especially to Luna. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mondrian Seoul Itaewon Lina, Guest Relation Manager

Good stay

Customer review rating 5.0/5

Wonmin J. Friends - 13/12/2021 Confirmed reviews ALL

Thank you for your great service. We will definitely stay again in the future!

Good stay

Customer review rating 5.0/5

Furkan Couples - 11/12/2021 Confirmed reviews ALL

Very lovely hotel, clean and new: I love the stylish room and the main lobby! A really good place to stay in Seoul

Great stay!!!!

Customer review rating 5.0/5

J. B. Couples - 06/12/2021 Confirmed reviews ALL

From start to finish the hotel was amazing

Extremely good and helpful service with very high standards.

Customer review rating 4.5/5

N/a Business - 04/12/2021 Confirmed reviews ALL

I had booked a quiet room, and got one upon arrival, but the door could not close properly. The room change was smooth and quick. The concierge service was also helpful in trying to book a table at a restaurant, as well as taxis. My glasses broke down, and again the service was outstanding in trying to get a provisional solution. I'm truly grateful for the excellent service. The only negative point was the access to the sauna/pool: even with a Korean-accepted vaccination certificate, I was not allowed to enter this area, as only Korean-issued documents were accepted. This makes little sense as, in addition, I had negative PCR tests done in Korea. This was truly disappointing.

Our most recent 20 reviews

Our other hotels nearby