Mercure Han Sur Lesse
Mercure Han Sur Lesse
Customer review rating (ALL Rating)
4.4/5
1,376 reviews
ALLSAFE approved hotel
Description
Hotel extras
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Located 20 metres away from the famed Caves of Han.
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Heated indoor swimming pool and sun terrace for a relaxing stay.
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Newly designed fine dining restaurant and cosy loungebar with fireplace.
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Meeting room with a capacity of 150 people, and packages for team building events.
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On-site private car parking available.
Hotel location
Mercure Han Sur Lesse
Rue Joseph Lamotte 16 18 20, Rochefort
5580 HAN SUR LESSE
Belgium
Telephone +32 84 77 04 70
Contact email
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By plane
CRL At 86.9km / 54 miles - Shuttle paying
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By plane
MONTREAL ST HUBERT At 86.9km / 54 miles - Shuttle paying
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By boat
FERRYS ZEEBRUGES At 230km / 142.92 miles
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By helicopter
YHU At 28.4km / 17.65 miles
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By car
LAVAUX SAINT ANNE At 7.6km / 4.72 miles
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By train
ROCHEFORT JEMELLE At 9.9km / 6.15 miles
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By train
ROCHEFORT JEMELLE At 9.9km / 6.15 miles
GPS:50.125809, 5.186229
Companies
- ARCHEOPARC 7.1 km / 4.41 mi
- GALAXIA PARK 19.9 km / 12.37 mi
- GROTTES DE HAN 0.1 km / 0.06 mi
- LE PREHISTOHAN 0.45 km / 0.28 mi
- NOVALIS SCIENCE 21.1 km / 13.11 mi
Exhibition and convention centre
- CASTLE OF RESTEIGNE 5.3 km / 3.29 mi
- CINEY EXPO 33.3 km / 20.69 mi
- FOIRE DE LIBRAMONT 40.1 km / 24.92 mi
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets welcome
- Shuttle
- Restaurant
- Wheelchair accessible hotel
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
Merlesse
In an exceptional setting in the heart of the Belgian Ardennes, in the magnificent hotel Mercure Han Sur Lesse, our chef invites you to discover the best local ingredients and share a moment with friends, family or business clients in our warm setting.
MERCURE HAN SUR LESSE
A speak easy bar where you can relax and enjoy your drink after a full day of activities. In summer, we offer a sun oriented terrace next to the little train that goes to the Caves of Han.
Breakfast
Pool
Our accommodation(s)
Stay in one of our wonderfully decorated Superior Rooms or Family Suites with kitchen for longer stays.All offer kingsize beds, free WiFi, safe, coffee and tea making facilities and bathroom with shower. With our free Smart Connection, you can connect to your TV through a personalized QR code and stream your favorite content from your smartphone.
Classic Room - 1 kingsize bed
- Max. number of persons: 2
- Area: From 22 m² / 236 sq ft
- Free in Room Mineral Water
- Coffee/tea making facilities
Classic Room - 1 kingsize twin bed
- Max. number of persons: 2
- Area: From 22 m² / 236 sq ft
- Free in Room Mineral Water
- Coffee/tea making facilities
Family Suite, 1 kingsize bed and 1 bunk bed for 2 persons
- Max. number of persons: 4
- Area: From 34 m² / 365 sq ft
- Free in Room Mineral Water
- Coffee/tea making facilities
Our guest reviews
Customer review rating 3.5/5
Larisa Families - Confirmed reviews ALL
Friendly staf,it was a pitty that i had to pay for de parking in hotel,15 euro a little bit expensive. In other hotels where i have stayed it was free of charge. Also no vegan food,for de rest it was ok.
Hi Larisa, We appreciate that you took the time to share your experience with us. It is great to hear that you enjoyed your time with us and appreciated the courteous service from our team members. While we regret that the price of our parking did not completely meet your expectations, we assure you that the price is competitive when compared to that of similar establishments within the area. Our chefs will always do their best to meet any dietary requirements, however, we suggest that in the future you let us know when booking so we can ensure that we have plenty of options for you. We apologize that we were not able to fully accommodate your needs on this occasion, rest assured your comments have been noted. We hope that you will return soon. Best regards, Team Mercure Han Sur Lesse
Customer review rating 5.0/5
Anonymous Families - Confirmed reviews ALL
Bunk beds for the kids, fabulous pool, tasty breakfast and welcoming staff
Dear Guest, Thank you for this feedback on your time at our hotel. We're happy that you enjoyed so much of your stay and that our facilities met your expectations. It's rewarding to receive such great feedback from a recent guest and we thank you for your kind comments about our team. Moreover, it’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We hope your next stay is just around the corner. See you soon, Team Mercure Han Sur Lesse
Customer review rating 5.0/5
S Families - Confirmed reviews ALL
Friendly staff & receptionist and nice (paid) underground parking. The room smelled good when we entered. The room was very clean and had a nice view. There were coffee and tea making facilities, a safe and empty minibar (ideal to store own drinks). The hotel is centrally located and is just next to the Grottes de Han Visitor Center (train). There's a grocery store across the hotel and plenty of restaurants in the vicinity (if the hotel restaurant is closed). Just one remark: the "half" table was kind of small. Half of that table was taken by the coffee machine, cups, glasses and perculator, therefore there wasn't much space left for a laptop.
Dear Guest, Many thanks for your feedback. It's great to hear you enjoyed your stay and appreciated the high standards we strive to uphold, this will encourage us to keep up the good work. Our aim is to create a perfect experience for all guests, so we have noted your comments which will be quite helpful, please let us know of any issues we can deal with straight away to make your stay more comfortable. Nevertheless, we appreciate your opinion and will be taking your comment into consideration for future improvements. We hope to welcome you again. Best wishes, Team Mercure Han Sur Lesse
Customer review rating 3.0/5
Nicolas A. G. H. -. D. Families - Confirmed reviews ALL
As mentioned in the title the room was really excellent, we have been very happy with it. The swimming pool was also very well appreciated. A big minus although was the restaurant. In the afternoon we wanted to have a drink but as the lady from reception was due to do the bar as well and customers at reception we had to wait a very long time before being served. And this also only because the reception lady was finally asking help from 3 employees sitting at the back of the restaurant and having fun. We believe one of them was a responsible. We think they should have noticed the situation and should have reacted by themselves. Other customers were waiting too. In the morning for breakfast we came at 09.30hrs (as agreed) and there was not one clean table, the food was a great deal out (croissants, bread etc). The meat and cheese did not look very appealing ( was not covered). This was due to one person only at the service. We want to express that it was not this persons fault she was running like hell to keep customers happy. This was due to bad personal management: lack of service people. We had to ask that a table was cleaned and that the empty baskets were filled up. And again I think the responsible person should have helped.
Hi Nicolas, Thanks for letting us know about your stay. It's great to know that you loved your spacious room and enjoyed some fab leisure time at our pool. However, we're sorry that not everything hit the mark for you, and thanks for letting us know about the breakfast time issues. We'll be sure to look into the points you raise and please know we'll be discussing with the team to make sure this doesn't happen again. We hope you'll come and see us real soon. Cheers, Team Mercure Han Sur Lesse
Customer review rating 5.0/5
Matt Business - Confirmed reviews ALL
Room was great, clean and invoting. Food was super... delivered to room
Dear Matt, Thank you for your positive review, we appreciate it. We thank you for this positive review of your experience and are pleased to know we were able to meet all your expectations with our high standards and comfortable rooms. We're glad you had an excellent dining experience with us. We hope your next visit is just around the corner! Best wishes, Team Mercure Han Sur Lesse
Our most recent 20 reviews