Mercure Paris Montparnasse Pasteur 4 stars

Customer review rating (ALL Rating) 4.3/5 249 reviews

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Mercure Paris Montparnasse Pasteur
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+ 17 Services

Hotel extras

  • Hotel renovated in June 2021

  • Near metro lines 12 and 6: P. de Versailles, G. Montparnasse, Eiffel Tower)

  • Family Rooms available

  • Conference rooms and Coworking space

  • Private, secure car park

Hotel location

Mercure Paris Montparnasse Pasteur

10 Rue Gager Gabillot
75015 paris
france

Tel: +33144192929

Fax: (+33)1/44192939

Check-in from 14h00

Check out up to 12h00

  • BUS:  88 Alleray

  • MERCURE PARIS PASTEUR:  6 Pasteur

  • METRO:  12 Vaugirard ou Volontaires

  • By plane

    CHARLLES DE GAULLE At 39km / 24 miles - Shuttle paying

  • By plane

    ORLY At 15km / 9 miles - Shuttle paying

  • By train

    MONTPARNASSE At 2km / 1 miles

  • By train

    VAUGIRARD At 1km / 0 miles

GPS:48.837623, 2.306393

Companies

  • FEDERA DES AVEUGLES 0.0 km / 0.0 mi
  • IFRI 0.0 km / 0.0 mi
  • INSTITUT PASTEUR 1.0 km / 0.0 mi
  • LA POSTE 4.0 km / 2.0 mi
  • LES REPUBLICAINS 1.0 km / 0.0 mi
  • MUTUALITE FRANCAISE 1.0 km / 0.0 mi
  • ORANGE 0.0 km / 0.0 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LANTIDOTE Non contractual photo

L'Antidote under a glass roof is the answer if you feel peckish, fancy a big meal, coffee break or impromptu or afterwork meeting. Share a drink in a lively setting themed on the scientist Louis Pasteur.

Your meetings and events

Seminar rooms with natural daylight, equipped with a paperboard, video projector, screen, mineral waters, paper, pencils (other items on request). Different types of Lunches and Coffee breaks possible.Seminar rooms with natural daylight, equipped with a paperboard, video projector, screen, mineral waters, paper, pencils (other items on request). Different types of Lunches and Coffee breaks possible.Seminar rooms with natural daylight, equipped with a paperboard, video projector, screen, mineral waters, paper, pencils (other items on request). Different types of Lunches and Coffee breaks possible.

Room descriptions and layouts

3 

meeting rooms

From 1 to 55 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Ideal break spaces

  • Screen

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose from our different categories of warmly decorated bedroom, and benefit from comfortable bedding. For business or family stays, try our Privilege rooms or Junior suites. The Mercure Paris Montparnasse Pasteur can accommodate up to 4 people per room.

Our guest reviews for
Mercure Paris Montparnasse Pasteur

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

249 reviews

Very quiet and well located

Customer review rating 4.5/5

Watelet Couples - 17/11/2021 Confirmed reviews ALL

Excellent, the staff was perfect and helpful, really appreciate my stay

Dear WATELET D., We very much appreciate your comments regarding your stay at the Mercure Paris Montparnasse Pasteur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe du Mercure Paris Pasteur Montparnasse

Disappointing

Customer review rating 1.5/5

Gc Couples - 13/11/2021 Confirmed reviews ALL

The hotel’s location is good, close to metro stations with few supermarkets just round the corner. Staff were nice and polite. Unfortunately we had multiple issues during our stay. - The room card was not working for the first three nights, initially the receptionist asked if we had put it close to any magnetic objects (which we did not). Then it turned out on the 3rd night when the receptionist checked again the card was not registered for the 6 nights which we paid for on day of arrival. - There were small amount of blood spots on one of the bath towels and grey stains on another. - The shower head wasn’t working very well (rain shower head clogged up in lime scale and water spraying in different directions). - We had real difficulties adjusting the water temperature- it was either too cold or too hot. - Poor design of the shower screen meaning that there is limited over and floor becomes very wet which is a safety hazard. - The heating in the room was not working and the room was very cold at night and in the morning. - coffee was not filled up, had 1 cup of coffee each during our stay of 6 nights; coffee stains on the cup after room service - Delivery lorry off load goods just outside the hotel before 7am on multiple days creating a lot of noises and woke us up from sleep.

Nice stay.

Customer review rating 4.5/5

Gedas Families - 12/11/2021 Confirmed reviews ALL

Enjoyed staying with you and happily surprised with an upgrade on the site. Much appreciated.

Dear GEDIMINAS V., We very much appreciate your comments regarding your stay at the Mercure Paris Montparnasse Pasteur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe du Mercure Paris Montparnasse Pasteur

Nice stay, calm location

Customer review rating 3.5/5

Wadido Families - 09/11/2021 Confirmed reviews ALL

Very nice helpful staff, some issues with housekeeping

Dear M. S., Thank you for your comment following your stay at Mercure Paris Montparnasse Pasteur. We are very sorry that you had some inconveniences with our housekeeping staff. Please be aware that we already took every measure necessary so that those problems do not accure again in the future. We are glad to see that you enjoyed the staff service in general and we hope we will have the opportunity to welcome you again in our hotel. Best regards, The Direction

Nice room in residential suburb of Paris - but must use the stairs, elevator never available.

Customer review rating 3.0/5

Lisa P. Couples - 01/11/2021 Confirmed reviews ALL

Newly refurbished hotel in a residential suburb or Paris. Room was lovely and clean and nicely furnished but our stay did not start well. The reception was very busy and we had to wait then we had to wait 15 minutes for an elevator to get to our rooms. There is one elevator that fits 4 people to service the entire hotel or 2 people with bags. Crazy for a hotel with a lot of rooms! The period we tried to get to our rooms the hotel service staff were blocking the elevator so they could use it to service rooms which is not acceptable. The other thing is that the hotel service staff were in the elevator and not wearing masks, which is also unacceptably in such a small place. Most guest (like us) had to use the stairs for their entire stay. Very annoying and dissappointing. If you can deal with walking stairs to and from you room everyday, then your stay will be fine.

Dear Madam P., Thank you for your comment regarding your recent stay at Mercure Paris Montparnasse Pasteur. We are sincerely sorry about the inconvenience that you faced during your stay. We take your remarks about the hotel staff as well as the elevator's occupancy very seriously. Please be assured that we already have taken all the necessary measures to avoid those issues in the future. As we continuously thrive to improve ourselves to provide better service and assistance to our customers, your opinion is very valueable to us. We thank you again for taking the time to review your experience at Mercure Paris Montparnasse Pasteur. We hope to have the opportunity to welcome you again to convince you that we are able to reach your expectations. Sincerely, The Direction

Nice clean hotel

Customer review rating 3.5/5

Romain Couples - 29/10/2021 Confirmed reviews ALL

2 nights stay, room a bit cramped but functional, friendly staff.

Good stay

Customer review rating 4.5/5

Anonymous Families - 16/10/2021 Confirmed reviews ALL

The hotel was clean and the front desk very helpful. The breakfast had a suitable number of options but the cooked eggs were cold and the croissants tasted like they came from a box. Was hoping for something a little bit more fresh especially considering we are in Paris.

Dear STEPHEN Z., Thank you for taking the time to give us feedback on your experience at our hotel. We are delighted to see that overall you enjoyed your stay with us in so many ways. As far as breakfast is concerned, we do our best, and never stop trying to improve it. Thank you for sharing this experience with us! I have passed it on to the catering manager to see what can be done. See you soon! We look forward to receiving you again. Sincerely The Direction

Polite, friendly, helpful front desk, they were lovely. Breakfast was good.

Customer review rating 4.0/5

Erik V. B. Families - 27/09/2021 Confirmed reviews ALL

The parking is small and a bit challenging.

Dear M.VAN B., Thank you very much for your comments regarding your stay at the Mercure Paris Montparnasse Pasteur. We are glad that you felt welcomed and that you appreciated our professionnalism.. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Direction

yes extremely well located we will come back

Customer review rating 4.5/5

Francoise D. Families - 21/09/2021 Confirmed reviews ALL

The Staff was extremely pleasant and efficient

Customer review rating 1.0/5

Mah S. M. Families - 10/08/2021 Confirmed reviews ALL

When we arrived, we were greeted by a stale smell in the lobby. We checked in hoping for more, but the rooms were EXTRA small for a family of 4. We had 2 adjoining rooms. When we got in the ACs in both rooms and phones were not working. The manager Faustine was AMAZING in helping us move to a family room. There also the AC was just blowing cool air but the room was still warm, the fridge was broken, there were flies in the room. Our room key stopped working. In all our experience was very bad except for the amazing customer service from the manager. We are actually checking out and losing money tomorrow. We were actually ready to leave immediately. After flying 10hrs, this was not the experience we expected. After two trips to France in 2019, we had decided to make Mercure our go to hotel chain for future stays but this stay has changed our minds. Per previous complaint the AC was not blowing out cold air so after not being able to sleep until 1 am my husband turned it off and then turned it back on. After an hour of finally getting the room cool, water started leaking from the AC unit. Needless to say we had to turned the AC off. We were not able to really rest and were up by 630 because the room was too warm

Good stay, nice location, nicely refurbished

Customer review rating 4.0/5

Cedric Families - 09/08/2021 Confirmed reviews ALL

Overall good. Some few tweaks here and there to maybe improve. Hard to find the parking and the reception. Room was quite small for the baby bed while our friend who was alone had a larger room. Receptionist quite helpful. Lovely bath products. Nicely refurbished.

Dear CEDRIC C., Thank you for taking the time to tell us about your experience at the Mercure Paris Montparnasse Pasteur. We take into account your remarks about your recent stay. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Also, I am happy to inform you that soon there will be changes in our reception service, so we will have a more personalized service and it will be more accessible to customers. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Direction

AWESOME

Customer review rating 5.0/5

Lavon T. G. Solo - 07/08/2021 Confirmed reviews ALL

Your staff was very professional and courteous and I enjoyed my stay and the warm reception and hospitality they offered!!!!!

Dear LAVON G., We very much appreciate your comments regarding your stay at the Mercure Paris Montparnasse Pasteur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Direction

Home feeling

Customer review rating 4.5/5

Richad Families - 05/08/2021 Confirmed reviews ALL

Great place for a short stay in Paris, wonderful service with a lot of flexibility for guests and attention to details. Special thanks to Faustine and Lea...we’ll be back!

Dear RICHAD S., We very much appreciate your comments regarding your stay at the Mercure Paris Montparnasse Pasteur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Direction

Good stay

Customer review rating 5.0/5

Todor Families - 20/07/2021 Confirmed reviews ALL

I'm very satisfied of our stay on Mercure Paris Montparnasse Pasteur. We had a 2 rooms and everything was perfect! I recommend this hotel!

Dear TODOR T., We very much appreciate your comments regarding your stay at the Mercure Paris Montparnasse Pasteur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Direction

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