Fairmont Sanya Haitang Bay

Fairmont Sanya Haitang Bay 5 stars

Customer review rating (ALL Rating) 4.6/5 78 reviews

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Hotel extras

  • Enjoy the Wonderful Sea and Garden Views

  • Creative and Dynamic Dining Experience

  • Ingenious Wellness Activities

  • Profound and Timeless Cultural Atmosphere

ALLSAFE approved hotel

Hotel location

Fairmont Sanya Haitang Bay

No. 10 Haitang North Road, Haitang Bay District
572013 SANYA
China

GPS:18.324088, 109.728506

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Fairmont Sanya Haitang Bay is the ideal venue for private or public events, business meetings and seminars. Our Events Managers give all meetings the special attention and expertise they deserve. Our Event Manager is on hand to assist with your preparations, set-up and arrangements during the event and any last minute requirements. We offer proactive, imaginative and efficient service. Ambience guaranteed, with a menu worthy of your occasion.

Room descriptions and layouts

20 

meeting rooms

From 1 to 2,000 

attendees

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Our accommodation(s)

Rooms start at 65 m² and are furnished using ancient and modern hardwood and precious natural stone native to the resort and location. Each is open plan and has a generous balcony with impressive views. All rooms include complimentary coffee and tea bags. Nespresso machines are available in the suites and the Executive Floor. Each room features a safe, satellite TV and free WIFI.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  78 reviews

Well located, excellent stay, extremely relaxing

Customer review rating 4.5/5

B. Couples - Confirmed reviews ALL

Wonderful as usual. Weather was great, location is great, the food is always tasty. The 6 listed drinks on the alcohol menu at Happy Hour could be made a bit better. I know it is not a professional bartender making them, however could be adjusted slightly. Overall, very satisfied with the service & stay ~ and will he returning again.

Dear Mr. Egelton B., We very much appreciate your comments regarding your stay at the Fairmont Sanya Haitang Bay. (due to system issue we have chance to reply you this email right now) It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. of course you comments about cocktail drinks at lounge is really had our high attention, because we seek for any chance of improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Frank Shao

Great experience!

Customer review rating 5.0/5

Masa Couples - Confirmed reviews ALL

We had the most wonderful time at Fairmont Sanya Haitang Bay. The hotel team taking such a good care of us during our stay. The breakfast was great and we enjoyed the quality of the food. We had a Club access included in our room, so we could enjoy afternoon tea and happy hour. Communication with the hotel was excellent and it was so helpful to have a good communication with a general manager Vedat, who made our stay even more wonderful and incredible.

Dear Mr. Terzic A., We very much appreciate your comments regarding your stay at the Fairmont Sanya Haitang Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team, including what you mentioned about our Hotel Manager Mr. Vedat, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frank Shao Guest Experience Manager

Good stay

Customer review rating 4.5/5

Kelly H. Families - Confirmed reviews ALL

The English speaking manager Vedat is the best. He took great care of us. Superb hotel and service

Dear Mr. h., Due to system issue that we have chance to reply you right now, very much appreciate your comments regarding your stay at the Fairmont Sanya Haitang Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. especially Hotel Manager Vedat, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Frank Shao

Excellent Service!

Customer review rating 4.5/5

Trillium H. Couples - Confirmed reviews ALL

From the moment we pulled up to the property, we were treated with personal service. They knew are name and knew that we were celebrating an anniversary and a birthday. We were met at check-in by the manager who made sure everything we needed was handled all week long. The room was lovely even if the weather didn't cooperate. The grounds and rooms are very clean- lots of attention to detail. Some room for improvement in offering foods for vegetarians but even here, the staff offered options once they knew. Great stay. Would stay again for sure!

Dear Michael James H., Sorry for this late email, We very much appreciate your comments regarding your stay at the Fairmont Sanya Haitang Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frank Shao Guest Experience Manager

Great experience

Customer review rating 5.0/5

Dzhennet Families - Confirmed reviews ALL

For our first trip to Sanya we chose the Fairmont Haitang Bay and never regretted it! Very impressed with amazing service attitude of hotel staff , they went above and beyond to make our stay enjoyable. Hotel holds lots of special child friendly activities : pool side activities and kids club where our son was well taken care of . The room was spacious with sea view balcony ! The hotel’s surrounding area is very clean with beautiful beach for afternoon walks .

Other web-users rate our hotel

  • 1,106 reviews 8.2/10 Location
  • 2,311 reviews 7.9/10 Room
  • 4,700 reviews 8.7/10 Service
  • 14 reviews 4.3/10 WiFi
  • 2,135 reviews 9/10 Vibe
  • 1,464 reviews 8/10 Amenities
  • 959 reviews 8.2/10 Breakfast
  • 424 reviews 7.8/10 Cleanliness

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