ibis budget London Heathrow Terminal 5
ibis budget London Heathrow Terminal 5 3 stars
Customer review rating (ALL Rating)
4.1/5
232 reviews
ALLSAFE approved hotel
Description
Hotel extras
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An ALLSAFE Clifton Environmental certified hotel
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Hoppa Bus shuttle service can take hotel guests to and from the airport
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On-Site parking
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10 min. drive from Heathrow Airport
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On-site restaurant and bar
Hotel location
ibis budget London Heathrow Terminal 5
Calder Way, Horton Road, Colnbrook
SL30AT Heathrow
United Kingdom
Telephone +44 20 8154 3677
Contact email
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By plane
LONDON HEATHROW At 4km / 2 miles - Shuttle paying
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By car
M25 JCT 14 At 0km / 0 miles
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By train
HEATHROW T5 At 4km / 2 miles
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By train
HEATHROW T5 At 4km / 2 miles
GPS:51.46969, -0.51057
Hotel services
Check-in from - Check out up to
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible hotel
- Air conditioning
- Wi-Fi
- Breakfast
Ibis Budget London Heathrow T5 Non contractual photo
Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Ibis Budget
Breakfast
Our accommodation(s)
Standard Room with 1 double bed
- Max. number of persons: 2
- Area: From 16 m² / 172 sq ft
- Coffee/tea making facilities
Superior Room - 1 Kingsize Bed Non contractual photo
- Max. number of persons: 2
- Area: From 21 m² / 226 sq ft
Standard Family room
- Max. number of persons: 4
- Area: From 19 m² / 204 sq ft
- Coffee/tea making facilities
Accessible room with double bed
Accessible room
- Max. number of persons: 2
- Area: From 16 m² / 172 sq ft
- Coffee/tea making facilities
Our guest reviews
Our guest reviews for
ibis budget London Heathrow Terminal 5
100% genuine reviews from our guests
Find out moreCustomer review rating 0.5/5
Anonymous Business - Confirmed reviews ALL
Room was ok- today but looks worn. Service at the desk was poor, the key wouldn’t work, had to visit reception 4 times. The multi-storey car park was the worst I have have ever visited. Incredibly sharp bends on the exit ramps. Managed to damp my bumper on the high kerb and both sharp bends. Clear evident on the concrete kerbs and walls that I am not he first to have suffered damage.
Customer review rating 4.0/5
Joseph S. Business - Confirmed reviews ALL
Rooms where clean but the hand wash at the sink was empty which meant I had to use the one in the shower
Customer review rating 2.5/5
Anonymous Couples - Confirmed reviews ALL
I was disconcerted that my Expedia reservation did not seem to have gotten to the front desk. But the staff member did a good job of sorting it out. But it would have been more comfortable if my name was known, especially had this been a time of overbooking.
Dear James M., Thank you for taking the time to tell us about your experience at the ibis budget London Heathrow T5. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stacey Lucas Guest Services Manager ibis T5
Customer review rating 3.5/5
C Business - Confirmed reviews ALL
The hotel itself is very convenient for Heathrow T5 and the rooms are better than I expected for this Budget hotel. The only downside really was the external noise, the hotel is on a business park with a number of operations working throughout the night which, if your room is on the same side as the passing road, means a lot of noise throughout the night with trucks passing by. I would suggest that the fix is would to replace the windows with more soundproofed frames so you can get a good nights rest.
Dear Chris A., We very much appreciate your comments regarding your stay at the ibis budget London Heathrow T5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stacey Lucas Guest Services Manager ibis T5
Customer review rating 5.0/5
A S. C. Couples - Confirmed reviews ALL
We arrived after a particularly trying journey and were very tired. Staff were helpful and room was a pleasant surprise. For what we paid it was extremely good value. Very clean and had everything we needed, including a very comfortable bed. We slept like babies. Would definitely stay again.
Dear Debra K., We very much appreciate your comments regarding your stay at the ibis budget London Heathrow T5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stacey Lucas Guest Services Manager ibis Terminal 5
Our most recent 20 reviews