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ibis Paris Opéra Lafayette (Opening summer 2021) Hotel 3 stars

Customer review rating 3.8/5 2,450 reviews

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ibis Paris Opéra Lafayette (Opening summer 2021)
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+ 11 Services

Hotel extras

  • A completely renovated hotel!

  • Unlimited WiFi and elaborate breakfast.

  • Three metro lines nearby to get around the capital.

  • Family rooms available for a trip with the whole gang.

  • A family hotel where we put people first. Friendliness is the magic word.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Public indoor parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early Check In Paying
  • Room for hearing impaired guests
Catering
  • Breakfast included in the price
  • 1 Bar(s)
Business services
  • 1 Meeting room(s)

Hotel location

ibis Paris Opéra Lafayette (Opening summer 2021)

3 Rue De Trevise
75009 paris
france

Tel: +33142461206

Check-in from 14h00

Check out up to 12h00

  • n°48- gare du nord/pte de Vanves :  48

  • n°67 - Pigalle/Pte de Gentilly :  67

  • n°85 Mairie St Ouen/ Luxembg :  85

  • Cadet :  7 Cadet

  • Grands boulevards :  8 et 9 Grands Boulevards

  • By plane

    CHARLES DE GAULLE At 25km / 15.53 miles

  • By plane

    ORLY At 19.7km / 12.24 miles

  • By car

    PTE DE LA CHAPELLE At 3.6km / 2.24 miles

  • By train

    GARE DU NORD At 1.2km / 0.75 miles

  • By train

    GRANDS BOULEVARDS At 0.3km / 0.19 miles

GPS :48.8726954, 2.3449274

Companies

  • BNP 0.2 km / 0.12 mi

Your meetings and events

We provide a boardroom-style meeting room for up to eight people. Unlimited WiFi and projection equipment available. Why not?Co-working space available with hotel amenities at your fingertips: document printing, WiFi, etc.; all within a warm and pleasant atmosphere.

Room descriptions and layouts

1 

meeting room

From 1 to 8 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

Our accommodation(s)

Our restaurants and bars

Le bar

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
ibis Paris Opéra Lafayette (Opening summer 2021)

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

2,450 reviews

Great location, average hotel

Customer review rating 3.0/5

Matthijs Families - 07/01/2019 Confirmed reviews ALL

Right in the area we wanted, close to a parking and fresh orange juice at breakfast. That's the positive. Now the negative: the beds were awful though and with 4 beds packed in the "suite" there was hardly anywhere to walk. There was no actual door between the room and the bathroom / toilets but rather a solid curtain. So far for privacy! The breakfast buffet was "ok" at best. Seating is a challenge and I had to cue behind a member of staff filling up on her own private jug of orange juice! None of this is very professional or what I expect of an Accor chain hotel. I appreciate Ibis Styles is not one of the leading brands of the chain and different from the Novotel or Pullman I usually stay, but at around 200 euros per night I cannot call the price cheap either. The experience was quite cheap though.

Dear MATTHIJS B., Thank you for taking the time to tell us about your experience at the ibis Styles Paris Lafayette Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Linda Zaourar Directrice / General Manager

Room is very narrow

Customer review rating 2.0/5

Emad A. Families - 31/12/2018 Confirmed reviews ALL

I stayed 2 days in narrowing room even bathroom especially in room 12 I can’t stand inside , breakfast same every day, nothing is changed, it is expensive in comparison by price

Dear EMAD A., Thank you for taking the time to tell us about your experience at the ibis Styles Paris Lafayette Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Linda Zaourar Directrice / General Manager

Mr

Customer review rating 4.0/5

Alex Families - 25/12/2018 Confirmed reviews ALL

All went well, except for the noise emitted by the elevator, especially in the morning early hours.

Dear ALEX D., We very much appreciate your comments regarding your stay at the ibis Styles Paris Lafayette Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Zaourar Directrice / General Manager

Good location and ok stay

Customer review rating 3.5/5

Liz Friends - 20/12/2018 Confirmed reviews ALL

Really good well equipped and stocked breakfast. The room felt a little tired and the beds were not very comfortable, the showers took quite a while to warm up. The reception staff were super helpful whenever I had contact with them.

Dear ELIZABETH A., We very much appreciate your comments regarding your stay at the ibis Styles Paris Lafayette Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Zaourar Directrice / General Manager

Small and dark but great location

Customer review rating 3.5/5

Anonymous Couples - 28/11/2018 Confirmed reviews ALL

The location is great. The rooms are clean but not a lot of light or room in them. The staff is friendly and helpful. Breakfast is ok and not a lot of room on busy mornings

Dear TARA C., We very much appreciate your comments regarding your stay at the ibis Styles Paris Lafayette Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Zaourar Directrice / General Manager

Great. Good zone, good hotel and good service

Customer review rating 4.5/5

Esther Families - 26/11/2018 Confirmed reviews ALL

Clean, friendly. So much minimalist in the furniture. In the wc, you don,t have where to put things. But that,s a little problem. Very good hotel

Dear ESTHER B., We very much appreciate your comments regarding your stay at the ibis Styles Paris Lafayette Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Zaourar Directrice / General Manager

Média

Customer review rating 3.0/5

Anonymous Couples - 06/11/2018 Confirmed reviews ALL

Média

Dear CARLOS ALEXANDRE S., Thank you for taking the time to tell us about your experience at the ibis Styles Paris Lafayette Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Linda Zaourar Directrice / General Manager

Amazing service, friendly stuff.

Customer review rating 5.0/5

Victoria Solo - 06/11/2018 Confirmed reviews ALL

The hotel is small as all spaces in Paris. However, the bedrooms are comfortable, extremely clean and preserved. Stuff is super friendly, and breakfast was quite substantious and varied.

Dear MARIA B., We very much appreciate your comments regarding your stay at the ibis Styles Paris Lafayette Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Zaourar Directrice / General Manager

Friendly staff

Customer review rating 4.0/5

Anonymous Couples - 05/11/2018 Confirmed reviews ALL

Convenient location and very friendly staff. Our room and particularly the shower cabin was very small but that was expected. Breakfast was adequate.

Dear AHMET K., We very much appreciate your comments regarding your stay at the ibis Styles Paris Lafayette Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Zaourar Directrice / General Manager

Very poor quality considering the price

Customer review rating 1.5/5

Steven Business - 23/10/2018 Confirmed reviews ALL

I expect a certain standard from Ibis hotels, which I was not able to find here. I chose to book a room at Ibis Styles, hoping it would be an upgrade versus a normal Ibis hotel. I ended paying up ca. 200 euro for a very tiny and poorly equipped room. I understand this is Paris and space is limited, but I do expect too feel a bit less claustrophobic for this price. The worst of all however was the quality of the bed. I don't think I ever experienced a mattress which was sagging like this in the middle. I had almost no support when I was laying in the middle of the mattress. It felt like the bed was used by an elephant for a couple of years. I ended up trying to sleep on the sides of the mattress, only to wake up again when I had ended up in the middle again. Something which repeated ca.30 times during the night. I was very happy that I had booked only 1 night in this hotel. Breakfast is simple, but OK. No big comments (either good or bad) regarding the hotel's breakfast. I would also recommend to foresee more iron-boards. There seemed to be only one in the hotel and it was always in use by another guest when I asked for it.

Dear STEVEN H., Thank you for taking the time to tell us about your experience at the ibis Styles Paris Lafayette Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Linda Zaourar Directrice / General Manager

people were nice

Customer review rating 2.5/5

Anna Business - 15/10/2018 Confirmed reviews ALL

People working in hotel were nice however the hotel itself- I would say you could improve. I couldn't sleep as I heard everything what was happening in next room. Slamming doors, etc. Balcony- you could yjust go to your neighbour next door- not very smell. AND I didn;t like the smell of the carpets in my room- made me feel sick. I think if you would change a bit to more modern place 9without carpets and put soundproof walls//doors it would be perfect.

Dear ANNA G., Thank you for taking the time to tell us about your experience at the ibis Styles Paris Lafayette Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Linda Zaourar Directrice / General Manager

Fine

Customer review rating 4.0/5

L Business - 11/10/2018 Confirmed reviews ALL

The people I spoke to were lovely. The location was great. The room was pretty basic but clean and had everything you needed. The shower is tiny-I feel like Accor hotels in Paris are competing to find the smallest shower in the world, I know bathrooms and rooms in Paris are small but you should be able to get in to the cubicle-maybe it's better to be doing wet rooms.

Dear Lavina L., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Otherwise, we apologize for the size of the rooms... As you said it is according the building type in the downtown of Paris which are quite former. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Zaourar Directrice / General Manager

I didn't feel comfortable

Customer review rating 3.0/5

A. Business - 18/09/2018 Confirmed reviews ALL

I owe a booking at Mercure Opera Lafayette but, due to an issue, I was sent here at Ibis. The first thing which gave a really negative impression was the request to pay the invoice immediately after the check-in. Never happened in more than 15 years of business trips. Then, considering that I was moved from a 4* to a 3* hotel, same rate and conditions, I was supposing to have a more comfortable room than the one I had (Room 50). Narrow, really small toilet, shower without closing door. Another negative impression I got from the amenities provided in the room. It is pretty much standard in all 3* hotels to find hair dryer, but I didn't find it!! Finally, I complained with my company travel agency and - as a result of the complaint management - I received from the duty manager of the Mercure the proposal of 20€ (!!!) to be spent in my next stay. Wow!! This is not client caring, this is really the worst way to treat a customer, at least someone who is travelling for business purposes. And by the way, I will never select any hotel from Accor chain

Dear ALESSANDRO V., Thank you for taking the time to tell us about your experience at the ibis Styles Paris Lafayette Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Linda Zaourar Directrice / General Manager

Relaxing stay in the quartier we were visiting.

Customer review rating 4.0/5

David S. Couples - 16/09/2018 Confirmed reviews ALL

Comfortable, spotlessly clean, great breakfast and friendly welcoming staff.

Dear DAVID S., We very much appreciate your comments regarding your stay at the ibis Styles Paris Lafayette Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Zaourar Directrice / General Manager

Great staff. Ok hotel

Customer review rating 3.0/5

Koen Families - 11/09/2018 Confirmed reviews ALL

Everyone was super friendly. Sad the room window was not closing well. Worse was fact I payed 25€ per suitcase to keep it for 6hours after chexkout!!!! No upgrade, no drink, no benefits

Dear KOEN F., Thank you for taking the time to tell us about your experience at the ibis Styles Paris Lafayette Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Linda Zaourar Directrice / General Manager

Good location but currently undergoing redecoration

Customer review rating 4.0/5

Stepheng Couples - 10/09/2018 Confirmed reviews ALL

Good location being in the Opera area of Paris and near Grand Boulevards metro allowing easy transportation around the city and near many restaurants and bard on the various boulevards wither side of the property.The hotel offers a good breakfast and the rooms are ok with the exception of the wardrobe space - 2 people staying for 4 days and there is only a narrow slot with 8 hangers with only 1 shelf above. The hotel was undergoing some redecoration during our stay. Unfortunately the paint fumes in both the lift and the corridors was appalling, although the fumes did not enter the room. I would still recommend this hotel though but just be aware of its limitations.

Dear STEPHEN G., We very much appreciate your comments regarding your stay at the ibis Styles Paris Lafayette Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Zaourar Directrice / General Manager

Raman S.

Customer review rating 3.5/5

Raman S. Business - 08/09/2018 Confirmed reviews ALL

Good!

Dear RAMAN S., We very much appreciate your comments regarding your stay at the ibis Styles Paris Lafayette Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Zaourar Directrice / General Manager

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