Arthurs Spa Hotel By Mercure
Arthurs Spa Hotel By Mercure 4 stars
Customer review rating (ALL Rating)
4.5/5
282 reviews
ALLSAFE approved hotel
Description
Hotel extras
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Daily animation for adults and children
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Free WIFI
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Free outdoor parking
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20 hectares of land
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Variety of additional services
Hotel location
Arthurs Spa Hotel By Mercure
Khvoynaya 26, Larevo
141052 MYTISHCHI MOSCOW REGION
Russia
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ALTUFIEVO: Serpukhovsko Tim Altufievo
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By plane
SHEREMETIEVO At 16km / 9.94 miles
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By plane
SHEREMETIEVO At 16km / 9.94 miles
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By car
DMITROVSKOE At 3km / 1.86 miles
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By train
ALTUVIEVO At 32km / 19.88 miles
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By train
SAVELOVSKIY At 42km / 26.1 miles
GPS:56.09389, 37.53999
Exhibition and convention centre
- CROCUS EXPO 42 km / 26.1 mi
Exhibition centre
- EXPO CENTRE 38 km / 23.61 mi
Hotel services
Check-in from - Check out up to
- Swimming pool
- Restaurant
- Wheelchair accessible hotel
- Well-being
- Wi-Fi
- Bar
- Meeting rooms
RESTAURANT THEATRE PARTERRE
Its interior design replicates luxurious classical interiors of royal theaters. The restaurant offers an eclectic menu with the best dishes from five continents.
KLUKVA
The restaurant with a traditional Russian interior is located in the dining complex. Closed veranda with comfortable armchairs, spacious well-lit hall. Immerse in the Russian fairy tale atmosphere.
CAFE BOULEVARD
The café menu includes meals of Italian and other European cuisine. Boulevard Cafe has a cheerful atmosphere like in a cozy city cafe.
LOBBY BAR
PHYTO BAR
Pool
Fitness center
Spa
Our accommodation(s)
Standard Room with 1 double bed
- Max. number of persons: 3
- Area: From 27 m² / 290 sq ft
- Views: Forest view Note
- Free in Room Mineral Water
- Coffee/tea making facilities
Superior Room with 1 double bed
- Max. number of persons: 3
- Area: From 22 m² / 236 sq ft
- Free in Room Mineral Water
- Coffee/tea making facilities
Standard Room with 2 single beds
- Max. number of persons: 3
- Area: From 24 m² / 258 sq ft
- Views: Forest view Note
- Free in Room Mineral Water
- Coffee/tea making facilities
Superior Room with 2 single beds
- Max. number of persons: 3
- Area: From 25 m² / 269 sq ft
- Free in Room Mineral Water
- Coffee/tea making facilities
Superior Room with 1 kingsize bed
- Max. number of persons: 4
- Area: From 35 m² / 376 sq ft
- Views: Forest view Note
- Free in Room Mineral Water
- Coffee/tea making facilities
Junior Suite with 1 double bed
- Max. number of persons: 4
- Area: From 40 m² / 430 sq ft
- Views: Forest view Note
- Free in Room Mineral Water
- Coffee/tea making facilities
Junior Suite with 1 double bed and Sofa
- Max. number of persons: 4
- Area: From 30 m² / 322 sq ft
- Free in Room Mineral Water
- Coffee/tea making facilities
Deluxe Room with 1 double bed
- Max. number of persons: 4
- Area: From 45 m² / 484 sq ft
- Free in Room Mineral Water
- Coffee/tea making facilities
Deluxe Suite with 1 kingsize bed and Sofa
- Max. number of persons: 4
- Area: From 55 m² / 592 sq ft
- Views: Forest view Note
- Free in Room Mineral Water
- Coffee/tea making facilities
Small studio for 2 persons
- Max. number of persons: 4
- Area: From 35 m² / 376 sq ft
- Free in Room Mineral Water
- Coffee/tea making facilities
Deluxe Suite with 1 double bed and sofa
- Max. number of persons: 6
- Area: From 65 m² / 699 sq ft
- Views: Forest view Note
- Free in Room Mineral Water
- Coffee/tea making facilities
Deluxe Suite with 2 kingsize beds
- Max. number of persons: 6
- Area: From 100 m² / 1076 sq ft
- Views: Courtyard View Note
- Free in Room Mineral Water
- Coffee/tea making facilities
Apartment with 1 Bedroom
- Max. number of persons: 4
- Area: From 57 m² / 613 sq ft
- Free in Room Mineral Water
- Coffee/tea making facilities
Our guest reviews
Our guest reviews for
Arthurs Spa Hotel By Mercure
100% genuine reviews from our guests
Find out moreCustomer review rating 3.0/5
Guest Couples - Confirmed reviews ALL
The rooms are quite old-fashioned and there were no double beds available so we were granted 2 single beds combined into 1 which was actually not the best choice since there was a hill in between. An audibility is very high so you can clearly hear your neighbours’ every single word. Once we even woke up at night because a couple of drunk guys were arguing nearby. The village territory is not really landscaped so you just walk between cottages and there is not much nature in there. The SPA-zone is a separate topic. There is almost no option to enter a swimming pool area since the SPA-senter is overcrowded. If you come at 11 am they say the slot is extremely popular and you should come later on. You come at 2 pm - repeat, 5 pm - repeat. So we entered the swimming pool area just once and second time we came we left immediately after looking at the same picture. So did dozens of families. At the same time once you entered the SPA area you have no clue what to do for 2 hours! there. You swim for 20 mins - ok, you lay on the beds - ok, visit sauna - ok, repeat the same 2-3 times, and you still have more then 1 hour remaining. So why not just reduce the length of the sessions from 2 to 1 hour to let every single guest to be able to visit the SPA zone they actually payed for? In opposite dozens of families with children are banned from visiting it, but the lucky ones have no idea how to spend their 2 hours slot. Amazing. “Great” service. Restaurant area: nice and friendly staff, but the quality of food is not that good (enough to feel full, but not enough to feel satisfied). The waiters are extremely fast so once you decided to stand up to take some dessert for literally 30 seconds, you will come back and find there is no your 50% full plates with food any more. They are gone. I’ve seen many people really confused after coming back to their seats figuring out there is no plates in there. In total - there is a huge amount of things to do to improve current service level and a lot of time needed. Before that time - i find the price (comparable with good 4-5* hotels in Moscow) incomparable with the service level provided.
Thank you for taking the time to tell us about your experience at the Arthurs Spa Hotel By Mercure. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In Arthurs Spa Hotel By Mercure we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We will waiting for you again!
Customer review rating 1.5/5
Nikolay S. Couples - Confirmed reviews ALL
I’m Accor member for a long time, but such bad Mercure hotel i’ve been for the first time. This is not 4-starts hotel. Furniture, Environment is such old, shower in my room was partly broken. Cuisine is not tasty for 4 stars hotel.
Dear Nikolay S., Thank you for taking the time to tell us about your experience at the Arthurs Spa Hotel By Mercure. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. The hotel is planning to renovate rooms. Looking forward to seeing you again!