ibis London Heathrow T5

ibis London Heathrow T5 3 stars

Customer review rating (ALL Rating) 3.4/5 18 reviews

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Hotel extras

  • Regular shuttle bus to Heathrow Airport

  • On-site parking

  • Pet-friendly

  • Restaurant serving modern British food

  • 3 theme parks within 15 minutes' drive

Hotel location

ibis London Heathrow T5

Horton Road, Calder Way, Colnbrook
United Kingdom

  • HOPPA BUS:  H5A Terminal 5

  • By plane

    LONDON HEATHROW At 2km / 1 miles - Shuttle paying

  • By train

    HEATHROW T5 At 2km / 1 miles

  • By train

    HEATHROW T5 At 2km / 1 miles

GPS:51.469388, -0.510252


  • BA GEAADQUARTERS 4 km / 2 mi
  • DHL INTERNATIONAL 0 km / 0 mi
  • HEATHROW CAPITA 3 km / 1 mi
  • MENZIES AVIATION 4 km / 2 mi
  • SWISSPORT 0 km / 0 mi
  • TATA CONSULTANCY 3 km / 1 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

TREASURE5 Non contractual photo

Serving modern British and international cuisine.

Our accommodation(s)

Our guest reviews

Our guest reviews for
ibis London Heathrow T5

100% genuine reviews from our guests

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ALL Rating  3.4/5  18 reviews

Cheap hotel in not nice surroundings

Customer review rating 2.0/5

Gw Business - Confirmed reviews ALL

Even the Std UIbis is a low Budget hotel, room was noisy dispite double glazing, in fact felt like there wasnt any.

Poor no sleep

Customer review rating 0.5/5

James Friends - Confirmed reviews ALL

Really poor, although the room was nice no sleep at all. No door closers so slamming all night but more of the issue was the constant high pitch alarm in room which resulted in nobody being able to sleep - reception could not do anything to help. In morning all lifts broken, resulted in having to carry heavy bags down a crowded stairwell. Very poor - complaint email sent, so far no response

Good location for Terminal 5

Customer review rating 3.5/5

Ian Couples - Confirmed reviews ALL

While being convenient for T5 the entrance to the hotel is not obvious, looks like going into industrial estate with poor road surface. Similarly car park is difficult since it it logical to drive to hotel entrance but if ground floor is full entry to higher levels is not easy. Also car park is pay and display, however payment for hotel is at reception and we saw no signage to this effect. Room was spacious but tv had very few channels, not even basic 1-5 were available! Walls must also be very thin as it was easy to hear conversations from neighbouring rooms also external noise was annoying, ironically not from aircraft but reversing "beep" of forklift truck, all night

Good location

Customer review rating 3.5/5

Steven H. Couples - Confirmed reviews ALL

Clean, efficient and handy for T5

Good stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Nice hotel,stayed before,comfortable beds,reasonable breakfast.

Good location and convenient for T5

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Overall satisfied with stay , a little noisy needs improvements on better quality insulation

good location

Customer review rating 4.5/5

Elizabeth Solo - Confirmed reviews ALL

Just everything worked well, very nice staff

Functional, clean tidy and comfy bed

Customer review rating 4.0/5

Jim S. Couples - Confirmed reviews ALL

Very functional stay which was ideal for our requirement. Room was clean and bed was comfy.


Customer review rating 4.0/5

Phil C. Couples - Confirmed reviews ALL

Room clean, good shower, breakfast ok. Good shuttle service from to T5 only. We got a taxi to T3 for £18 as thought too much hassle at 0800 in the morning to get shuttle back to T5 and alternative methods to T3. Rooms require better noise proofing.

Good stay

Customer review rating 4.5/5

Miller Families - Confirmed reviews ALL

Functional hotel, not the easiest to get to but lovely staff especially the breakfast staff at 4am !

Just Okay

Customer review rating 2.5/5

Deji Families - Confirmed reviews ALL

Didn't stay long enough

Poor bus connections. Telephone not answered. Never again.

Customer review rating 2.5/5

Hacked O. Couples - Confirmed reviews ALL

Stuck at terminal 5, found bus stop . Very poor instructions/information. Rang hotel no answer. Ring hotel again and pressed 1 for sales, staff member had no knowledge of buses however did try and find out. Held on. Wife and getting very cold in wind tunnel. Taxi cost £25.00. Never again!!!!

Supposedly well located.

Customer review rating 0.5/5

Makenzie B. Business - Confirmed reviews ALL

Hellish nightmare getting to correct hotel, took 22 minutes of waiting, 15 mins in the wrong direction and a lengthy walk to the hotel. Was the wrong IBIS and no one spoke good enough English to advise me. Got a taxi and eventually arrived, missed my last business call, was very uneasy and upset, afraid and with heavy luggage. Not the experience I had intended and a very bad start to my trip.

Convenient for Terminal 5

Customer review rating 3.5/5

Fh Couples - Confirmed reviews ALL

Signage to hotel could be better. Friendly and v helpful staff. Waste of time booking in on line as we had to go through whole process again on arrival. Comfortable bed and perfectly acceptable room though because of its position so near the M25 it was predictably noisy with constant background traffic despite thick glazing. Restaurant/seating area cold and not v welcoming but the few staff on duty were lovely.

Very disappointed

Customer review rating 1.5/5

Wayne G. Business - Confirmed reviews ALL

Had to pay for parking

Awful hotel.

Customer review rating 0.5/5

Mary Families - Confirmed reviews ALL

The first issue was the fact that the room door would not open. I went back & fourth to reception 3 times with my newborn before they sent someone up to reprogram the door who still struggled to get the door open. The bathroom was absolutely filthy with the shower having dirty markings & hair in it. The food was also a joke, i ordered a burger & the cheese was thicker than the patty & the chips were hard & all for a ridiculous price.

Covenient place to stay fro Terminal 5

Customer review rating 4.0/5

Ranjanrc Solo - Confirmed reviews ALL

The website does not mention that the Ibis and the Ibis budget share the same building - a source of some confusion when I was looking for directions on Google maps. Check in was very quick, the room was spacious and comfortable, the wifi speed was sufficient for my needs. The bar cum restaurant was cheerful, with more than enough space between tables. The morning breakfast buffet was very good, and , as it was available from 4am to 10am even an early flight did not mean skipping it. Food wise my only complaint would be the chips from my fish and chips dinner - thin, hard and crunchy - not quite what one expects. There was plenty of car parking at £12 a night.

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