Novotel Living Singapore Orchard

Customer review rating (ALL Rating) 4.6/5 111 reviews

Hotel extras

  • Serviced apartments in the heart of Orchard Road- Singapore's iconic fashion district.

  • Spacious living areas, fully furnished, fully equipped kitchens, in-room laundry

  • 5-min walk to Orchard MRT. Close to the UNESCO World Heritage Site Singapore Botanic Gardens.

  • Executive Studios, Two- and Three-Bedroom Apartments. Non-Smoking.

  • Surrounded by the city's best shopping, restaurants, bars and entertainment on the doorstep

Hotel location

Novotel Living Singapore Orchard

8 Claymore Hill
229572 SINGAPORE
Singapore

GPS:1.30777, 103.831858

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi

Pool

Enjoy a refreshing dip in our full-sized pool or kick back and relax by our poolside cabanas.

Our accommodation(s)

Enjoy our modern apartments and facilities during your extended stay. Make your days as productive as possible or simply rest and recover your energy in total comfort. Spacious and contemporary, the Novotel Living apartment is designed to be lived in. Housekeeping service is available on Monday/Wednesday/Friday.

Penthouse

The Penthouse

  • 6 persons
  • 175 / 1883 sq ft
  • Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 1 x Single bed(s)
  • Views: City View
  • Accessible room

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  111 reviews

Good location

Customer review rating 5.0/5

David J. Couples - Confirmed reviews ALL

We found the staff courteous friendly and helpfull

Dear David Mcmurray-J. c/o, Thank you for your 5 star review ! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon at Novotel Living Singapore, your home in Singapore. Sincerely, Ya'Kob ZAINI General Manager

Good stay with my family

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The room is clean and close to malls.

Dear Agus S., Thank you for staying at Novotel Living Singapore Orchard. Great that you enjoy our location and services. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Ya'Kob ZAINI General Manager

Overall a good stay, as always

Customer review rating 4.0/5

Nellie T. Friends - Confirmed reviews ALL

I have always loved this property - mostly coz of the staff. Am too familiar with most of them. Firstly, on the day when I checked in, a Malay female staff was on duty. She didn't check with me if I am an Accor member. Since the company stresses so much on this membership, wouldn't the staff ask all of the guests?I'm not sure if my mileage is added in for this stay... I think the company ought to seriously consider changing some of the appliances. They have been there since 2011 when I first stayed in the apartment. That hairdryer is hopeless! The Nespresso coffee machine is the very first edition piece, plus residue has all been accumulated in there through the years! Time to change. Kettle, same thing. The rating for the property has dropped, compared to during the 8 Claymore days. It's time for the management to rethink as to the reasons why....

Dear Nellie T., We very much appreciate your comments regarding your stay at the Novotel Living Singapore Orchard. I am very concern and have shared your comments with the team. They will go through additional training and will be closely monitored. We are going through replacing our equipment in stages but rest assure, regular servicing and thorough cleaning will be done with the current ones. Your comments and feedback will serve as an encouragement to all us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next stay will be so much better than the previous. Sincerely, Ya'Kob ZAINI General Manager

Good

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good, however, can be improved w.r.t number of days. Also, towels should be daily replaced.

Dear Gajanan Laddba R., Thank you for staying at Novotel Living Singapore Orchard. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are going through an exercise on reducing carbon output, nevertheless we are monitoring any effect with our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ya'Kob ZAINI General Manager

Nice and comfy

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Very close to the city and convenient

Dear Hailey K., We very much appreciate your comments regarding your stay at the Novotel Living Singapore Orchard. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, especially our breakfast bento. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ya'Kob ZAINI General Manager

Other web-users rate our hotel

  • 46 reviews 10/10 Location
  • 63 reviews 8.2/10 Room
  • 65 reviews 10/10 Service
  • 26 reviews 9.7/10 Cleanliness
  • 26 reviews 8.8/10 Amenities
  • 13 reviews 8.7/10 Pool
  • 10 reviews 9.5/10 Value
  • 10 reviews 4.7/10 Breakfast

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