Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.1/5 3,889 reviews

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Description

Hotel extras

  • Our hotel restaurant Gaby Brasserie is open for Breakfast, All Day Dining, and Drinks

  • Known for having some of THE largest guestrooms in NYC starting at 350 sq ft / 33 sq m.

  • Prime location near Bryant Park, Broadway Theaters, Rockefeller Center and 5th Avenue Shopping

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

Our accommodation(s)

Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Gaby Brasserie

Enjoy a taste of France at Gaby Brasserie, Sofitel New York's Art Deco-inspired restaurant featuring contemporary French cuisine and classic cocktails.

Your meetings and events

Room descriptions and layouts

14 

meeting rooms

From 1 to 190 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,889 reviews

TripAdvisor Rating  4.4/5  7,989 reviews

Certificate of excellence 2025

A Warm and Wonderful Dining Experience at Sofitel New York

TripAdvisor rating 5.0/5

Barry D TripAdvisor review

My name is Barry Duff, and my wife and I are an older couple visiting from Australia. We are currently staying at Sofitel New York in room 1916 and wanted to share our lovely experience at the hotel’s restaurant. When we were seated toward the back of the restaurant, we found it a bit cold. We spoke with Raj, the restaurant manager, who was an absolute gentleman. He immediately took care of the situation—not only adjusting the temperature but also bringing us a heater to ensure we were warm and comfortable. Raj went above and beyond, personally checking in on us throughout the evening and ensuring we received exceptional service from start to finish. His professionalism and genuine care made our dinner truly memorable. Thank you, Raj, and the Sofitel team, for such thoughtful hospitality. It’s something we won’t forget!

Bonjour, Barry! Thank you for the amazing review! The Sofitel New York team is thrilled that you and your wife had such a delightful dining experience and that Raj’s attentive care made your evening memorable. Thoughtful gestures like these are what our colleagues strive for, and it’s wonderful to know you felt well looked after. Your kind words mean a lot to our entire team. Merci beaucoup! A bientôt, see you soon!

Not up to expectations

Customer review rating 2.5/5

Blair Couples - Confirmed reviews ALL

Where do I start, unable to accommodate the standard 3pm check in, we were left waiting for 45 minutes as the room needed to be inspected, that is fine, it can happen, although most places would offer you a drink or something. When we got the the room, well, the inspection must have been a bit haphazard... Toe nail clippings in the bath, the hand towel had make up all over it (where some one had wiped their face) the the kicker - there were spots of blood on the bed covers (externally facing - not inside) Issues were rectified on request, but not a word of apology or acknowledgement of our inconvenience (we left the room so housekeeping could attend to the issues) Definitely a rocky start to a supposed premium experience as part of my wife's 60th birthday celebrations. Bar staff were quite good, we utilised happy hour each day, but getting their attention could be challenging when they were watching sports PS: Accor gold member, no acknowledgement of status on check in, no upgrade (even if it isn't available, let me know), no amenity or anything like that. I will be Platinum after this is credited, but it is 7 days and now I need to chase them.

Customer review rating 5.0/5

Anne H. Friends - Confirmed reviews ALL

Great hotel. Really comfortable. Staff are extremely friendly. Absolutely great location

Customer review rating 4.5/5

Veronique B. Solo - Confirmed reviews ALL

Personnel très agréable !la situation géographique idéale . Les chambres confortables .

Sofitel la French touch

TripAdvisor rating 4.0/5

jmfr69 Couples - TripAdvisor review

Le Sofitel New York jouit d’une localisation exceptionnelle en plein cœur de Manhattan. L’hôtel est actuellement en rénovation, avec l’ambition affichée par la direction de réaffirmer l’authentique standard Sofitel et de renforcer l’influence française, si chère à la marque. Tout laisse à penser que cet engagement sera pleinement respecté et que l’établissement, à l’issue des travaux prévus pour la fin de l’année, deviendra une adresse incontournable à New York.

Bonjour, jmfr69 ! Merci d'avoir partagé vos impressions sur le Sofitel New York. L'équipe est ravie que vous ayez apprécié l'emplacement au cœur de Manhattan et nos efforts constants pour sublimer le style français si particulier de l'établissement. Votre confiance dans nos projets de rénovation est précieuse. Merci beaucoup ! À bientôt !

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Other web-users rate our hotel

  • 1,473 reviews 9.7/10 Location
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  • 2,176 reviews 7.8/10 Service
  • 32 reviews 6.4/10 WiFi
  • 634 reviews 6.2/10 Cleanliness
  • 504 reviews 4.6/10 Value
  • 365 reviews 6.1/10 Breakfast

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