Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.1/5 3,229 reviews

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45 West 44th Street, 10036 New York City, United States

Description

Hotel extras

  • Step into a new stay and be the first to discover our renovated rooms, lobby, gym, and lounge

  • Known for having some of THE largest guestrooms in NYC starting at 350 sq ft / 33 sq m

  • Prime location near Bryant Park, Broadway theaters, Rockefeller Center and 5th Avenue Shopping

  • Pet friendly - please inquire about details.

  • Enjoy luxurious Balmain bath amenities in a spacious bathroom with separate tub/rain shower

Our accommodation(s)

Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone
Fax +1 212-782-3099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Social 45 Bar & Bistro

Social 45 Bar & Bistro blends Parisian art de vivre with New York energy. Discover inventive cocktails, bold shareable plates, and French-style hospitality in a vibrant setting designed for gathering, connecting, and unwinding.

Your meetings and events

Room descriptions and layouts

12 

meeting rooms

From 1 to 190 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,229 reviews

TripAdvisor Rating  4.4/5  8,114 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Mark V. Families - Confirmed reviews ALL

The location was excellent, the rooms were well designed and beds comfy. We had some noise issues, the hotel is an old building and despite being away from the lifts was very noisy with aircon and lift mechanism noises throughout the night. Our children were staying in a separate room and were kept up by noisy neighbour (4 children and their nanny sharing a single room), we complained to the hotel on the second of 3 days and nothing was done, the 3rd night was the worst. The room itself was good however we were surprised to find no coffee or tea making facilities at the price for a deluxe room, this should be the bare minimum and every hotel in Europe of 3 star or better would have this. Overall a good experience but I would not rush back.

Dear Mark V., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our prime location and the comfort of our beds. However, we sincerely regret that you encountered noise disturbances during your visit. We understand how important a peaceful environment is for a restful stay, and we will be reviewing your comments with our team to explore ways to enhance our guests' experience. Additionally, we appreciate your input regarding the in-room amenities. While our deluxe rooms are designed with comfort in mind, we acknowledge that the absence of coffee or tea making facilities can be disappointing. Your feedback will be taken into consideration as we strive to improve our offerings. We value your insights and hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Best regards, Sofitel New York

Customer review rating 3.5/5

Sam H. Families - Confirmed reviews ALL

We had a nice stay at Sofitel. We were disappointed that as a platinum member we were given the most basic king room with almost no amenities in each room or welcome drinks/food which is expected at a Sofitel. The bathrooms need renovations for a luxury hotel too. Staff were friendly and welcoming

Dear Sam H., Thank you for your feedback regarding your recent stay at Sofitel New York. We appreciate your comments about the room amenities and the condition of the bathrooms, as we continuously strive to enhance our guest experience. While we aim to provide a welcoming atmosphere, we regret that your expectations as a platinum member were not fully met. Your insights are valuable, and we will consider them in our ongoing efforts to improve our services. Warm regards, Sofitel New York

Customer review rating 4.5/5

Robert D. Families - Confirmed reviews ALL

The hotel is recently renovated and is conveniently located near Times Square. My room was spacious and kept exceptionally clean. The staff are warm and attentive to guests’ needs, and I loved the refillable water bottle provided. Would definitely stay again.

Dear Robert D., Thank you for your wonderful feedback regarding your recent stay at Sofitel New York. We are delighted to hear that you appreciated our central location and the cleanliness of your room. It is also gratifying to know that our staff made a positive impression with their warm service. We look forward to welcoming you back on your next visit. Best regards, Sofitel New York

Customer review rating 3.5/5

Robert H. Families - Confirmed reviews ALL

The people at the NYC Sofitel are top rate! That said, the Accor app is wonky. Credits for our stays have not appeared despite various mentions. Also unclear to me what our benefits really are and how to have them apply.

Dear Robert H., Thank you for your kind words regarding our team. We apologize for the difficulties you experienced with the Accor app and the clarity of your benefits. Your feedback is invaluable, and we take it seriously as we strive to enhance our guests' experiences. Best regards, Sofitel New York

Customer review rating 4.5/5

Davide B. Couples - Confirmed reviews ALL

Great location in a central but quiet street. Fully renovated hotel and cosy restaurant area. Definitely according to Sofitel standards.

Dear Davide B., Thank you for your kind words regarding our location and the ambiance of our hotel and restaurant. We are pleased to know that your experience met Sofitel standards. We look forward to welcoming you back in the future. Best regards, Sofitel New York

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Other web-users rate our hotel

  • 1,229 reviews 9.7/10 Location
  • 1,923 reviews 6.3/10 Room
  • 1,830 reviews 7.8/10 Service
  • 28 reviews 6.7/10 WiFi
  • 496 reviews 6.6/10 Cleanliness
  • 421 reviews 4.7/10 Value
  • 278 reviews 6.1/10 Breakfast
  • 66 reviews 3.9/10 Wellness Area

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