Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.1/5 3,645 reviews

Sofitel New York - Image 1
Sofitel New York - Image 2
Sofitel New York - Image 3
Sofitel New York - Image 4
45 West 44th Street, 10036 New York City, United States

Description

Hotel extras

  • Known for having some of THE largest guestrooms in NYC starting at 350 sq ft / 33 sq m.

  • Prime location near Bryant Park, Broadway Theaters, Rockefeller Center and 5th Avenue Shopping

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

Our accommodation(s)

Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone
Fax +1 212-782-3099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Breakfast

Your meetings and events

Room descriptions and layouts

14 

meeting rooms

From 1 to 190 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,645 reviews

TripAdvisor Rating  4.4/5  7,998 reviews

Certificate of excellence 2025

Great customer service, comfort but wait after renovation Septembre 25…

TripAdvisor rating 4.0/5

Fanny M Families - TripAdvisor review

Wait for renovation after septembre and will be perfect! They are renovating everything we were the last client at the bar! So wait until it is renewed… the bar will be completely transformed, the lobby, the rooms, the fitness… curious to go there again after the renovation! Pro: - The staff! They know what is taking care of their customers! Thiam Bijou Khadi and her team took care of us, we had issues with some noise in the room and she tried to find the origin, she changed our room, Bijou and her staff really did everything to make us feel comfortable. She was really competent and friendly, really appreciated! Thank you Bijou! - The location is great between 6th and 5th Avenue can get from 44th or 45th street. Easy access for subway, 4 min walk from Time square and Bryant park, 10 min from Central Park, 4 min to Summit one Vanderbilt and 10 min from Empire State… - The comfort: it is a Sofitel so the bed is really comfortable, even the sofa bed is, kids enjoyed it. All is very clean, housekeeping very good. - Bathroom is big and you even have a bath and a shower separate (not usual in NYC).. Balmain products soap, shampoo, shower gel, conditioner, shower cap, cotton pad, cotton swab, nail file, comfortable peignoirs, slippers… - The view, but you need to have a room in the highest floors. From the terrace the view is sooo amazing: Empire State Building, Summit One (in room 2415) - The cocktails are really good at the bar (but really expensive! The mojito is one of the best I had… - Fun fact with kids: go in the lobby just in the middle of the stairs, on the circle and say something there, you can hear you echo, really fun with kids, mine loved it - Some suites have a terrace which is amazing (but wait for renovation…) - Breakfast (not sure if I need to write this in the pros or in the « could improve »…): the staff was really great, the breakfast was really good (we had pancakes, eggs, bacon, fruits, orange juice, tea…). But never saw a such expensive price! For me it is indecent… we were 4 with 2 kids (we were lucky it was included in the limitless status for us!) but it costed 320$! 48$ for 6 very small orange juice (we tough it was refill…), 39$ ( + tax + service means 50$) for 2 eggs Benedict????, 9$ a tea, 10$ for a side of 2 slices of bacon! I can pay for quality but here the indecency of the price goes over the quality… hope this will be more affordable when it will reopen… Could improve: - no ice machine so always need to call room service (but they are very reactive!) - The fridge is an automatic fridge so each drink you take is automatically on your bill… I hate those systems as I want to have a fridge and be able to put what I want in it… and have a choice of drinks I can buy in case I need it. Guess this will change with the renovation… - No tea in the room… you get a coffee machine but not tea and if you want tea you have to pay! We do not drink coffee so at least there should be tea… hope this will be the case after renovation… - The room is quite dark and even more when it is raining outside… guess it is due to the old fashioned French style… but sure it will be better after the renovation! - The paper toilet… Could really be better… - The terrace in the suites could be so amazing but they are old, nothing like in the pictures… not a lot of fourniture and old furniture… could be a piece of paradise, this part really needs renovation (our terrace was « sad »). Again looking forward for the renovation… - The bar is dark and cocktails are pricy, happy hour is only beers and wine « less expensive » and one cocktail, I do not consider this as « Happy hour » - The lobby was already closed for a part so did not feel like a real lobby

Very kind.

TripAdvisor rating 5.0/5

Maritime_Historian Friends getaway - TripAdvisor review

We had to unexpectedly and unfortunately cancel our stay at Sofitel New York, and despite having a prepaid room booked, the staff were so amazing in helping us cancel the trip and supported with refunding the deposit. I’m so very grateful for their kindness. Interacting with the team was easy and the service offered was top notch.

Bonjour, Maritime_Historian! The Sofitel New York team is delighted to know you found the service exceptional and that the team was able to assist during your change of plans. Your recognition of their helpfulness and consideration truly means a lot. Merci beaucoup! A bientôt, see you soon!

Customer review rating 4.0/5

Paula-ann A. Families - Confirmed reviews ALL

This is my fourth stay, visiting from Europe, in one year. Perfect location if you enjoy going to theatre.

Customer review rating 4.5/5

Stephan L. Couples - Confirmed reviews ALL

For years we have been allowed to be guest at the Sofitel. The staff is very friendly and accommodating. We are already looking forward to our next visit to the Sofitel New York or another Sofitel.

Customer review rating 5.0/5

Nancy A. Business - Confirmed reviews ALL

Some suggestions on the renovated rooms. Tubs don’t drain. Lighting goes off and on very inconvenient. Orginal beds were much more comfortable. There should be two chairs for guests to enjoy their room. Makeup mirror is hung much too high and is useless. No small dresser to put your clothes for the next day. I have stayed at Sofitel hotels all over the world the NYC hotel should be just as fabulous as the others in Europe. I hope a little more thought and planning will go into the renovation before it’s completed

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,442 reviews 9.8/10 Location
  • 2,245 reviews 6/10 Room
  • 2,107 reviews 7.8/10 Service
  • 31 reviews 6/10 WiFi
  • 607 reviews 6.2/10 Cleanliness
  • 485 reviews 4.5/10 Value
  • 351 reviews 5.9/10 Breakfast
  • 47 reviews 4.3/10 Wellness Area

Powered by Trustyou

Our other establishments nearby