Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.1/5 4,017 reviews

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Description

Hotel extras

  • Our hotel restaurant Gaby Brasserie is open for Breakfast, All Day Dining, and Drinks

  • Known for having some of THE largest guestrooms in NYC starting at 350 sq ft / 33 sq m.

  • Prime location near Bryant Park, Broadway Theaters, Rockefeller Center and 5th Avenue Shopping

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

Our accommodation(s)

Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Gaby Brasserie

Enjoy a taste of France at Gaby Brasserie, Sofitel New York's Art Deco-inspired restaurant featuring contemporary French cuisine and classic cocktails.

Your meetings and events

Room descriptions and layouts

14 

meeting rooms

From 1 to 190 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  4,017 reviews

TripAdvisor Rating  4.4/5  7,986 reviews

5 star Customer service

Customer review rating 4.5/5

James N. Families - Confirmed reviews ALL

Front desk Gilbert checked us in. We had little bit of concern with the room and he took care of us above and beyond. Friendly to begin with but I love the way he swiftly took care of our concerns. We stayed at the one bedroom suite. Bed was super comfy. Room was really clean. Bathroom was spotless. Location was ideal close to time square and other attractions.

Great room and stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The only negative was a breakfast dish that was not prepared properly and had to be sent back. The experience was not worth the price. Diner next door was a better value

Well located, great staff

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Hotel was in a great location, staff were great. Hotel needs to be refurbished.

Dear Christopher C., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Zaid

Great stay

Customer review rating 5.0/5

Gali B. Business - Confirmed reviews ALL

Amazing , great staff , great location very comfortable

Dear Gali B., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Zaid

Unfortunate luggage incident

TripAdvisor rating 4.0/5

Daniel A TripAdvisor review

I have always had a great time staying at the Sofitel New York, but last time I had a very unfortunate experience. On the day of my checkout, I checked my luggage and went out to lunch as I had an evening flight. Upon my return, when I went to pick up my checked luggage, one of my suitcases was missing. Fortunately, I had an AirTag in the suitcase and was able to track it on its way to JFK with another guest. To my luck, the manager on duty, Bijou, was able to track down that guest and retrieve my suitcase. I just hope next time around the bell captains are more careful when handing out checked luggage.

Bonjour, D3864AEdaniela! Thank you for sharing your experience at Sofitel New York. It’s wonderful to hear that our colleague Bijou was able to assist and resolve the situation quickly. Your feedback regarding the luggage handling process is important, and this will be taken into consideration to avoid future mix-ups. We are thrilled to know you usually enjoy your stays with us. Merci beaucoup for your understanding and suggestions. A bientôt, see you soon!

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Other web-users rate our hotel

  • 1,497 reviews 9.7/10 Location
  • 2,416 reviews 6/10 Room
  • 2,216 reviews 7.7/10 Service
  • 35 reviews 5.8/10 WiFi
  • 651 reviews 6.2/10 Cleanliness
  • 520 reviews 4.6/10 Value
  • 379 reviews 6.1/10 Breakfast
  • 5 reviews 0/10 Pool

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