Novotel Kolkata - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.4/5 1,859 reviews

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Description

Hotel extras

  • 293 Rooms & Suites, & 47 Pet Friendly Residence Apartments, with 3 experiential dining outlets

  • Located only 20 minutes away from Netaji Subhash Chandra Bose International Airport

  • Located in proximity to leading commercial & IT- business hubs in the city.

  • 30,000 sq. ft. of events, weddings & meeting space-indoor & outdoor

  • Access to recreational facilities- swimming pool, fitness centre and spa

Our accommodation(s)

Hotel location

Novotel Kolkata - Hotel & Residences

Action Area 1C, New Town Rajarhat, CF Block Action Area 1
700156 KOLKATA
India

GPS:22.579605, 88.461421

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 140 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,859 reviews

Customer review rating 0.5/5

Partha M. Business - Confirmed reviews ALL

I am a very frequent guest at Novotel Rajarhat, dining regularly at The Square and Cafe Joy, where many staff know me by name. My overnight stay on 27th March 2026 was deeply disappointing and not because of the room but due to a serious lapse in guest care. At checkout I realized I had left my wristwatch in the washroom. I immediately informed reception staff Ms. Amandip Kaur, who said a bell boy would check. I also flagged it to two other staff members. Each came back saying nothing was found. The watch is a discontinued Timex model, irreplaceable in sentimental value. What hurt more than the loss was the casual, almost dismissive manner in which my concern was handled. No urgency, no escalation to a senior, no follow-up call. This is simply not the standard I expect from a 5-star Accor property. I have formally escalated this to the GM and Accor Customer Care and request an investigation including room access and CCTV review for that period.

Customer review rating 5.0/5

Raza A. J. Families - Confirmed reviews ALL

Good experience Smooth early check in. Location was Good.

Customer review rating 2.0/5

Pritish S. Families - Confirmed reviews ALL

To begin with, the rooms felt dated and poorly maintained. While we did receive an upgrade to a larger room, which was appreciated, the condition of the room itself did not match expectations. Room service was disappointing. The first meal was below average, and after that we chose to order all subsequent meals through delivery apps instead. Checkout was painfully slow, but the most frustrating part came at the very end. This was a staycation and I had driven my own car to the hotel. When the valet returned it, the car was covered in a thick layer of dust. It was honestly embarrassing to drive it back in that condition. The only reasons this is not a one star review are the room upgrade and the very competitive price at which we booked the property.

Customer review rating 5.0/5

Saborni S. Couples - Confirmed reviews ALL

The stay was very comfortable. Jyoti made sure my husband’s birthday would be special. She took care of us and it was a very pleasant stay because of her. The staff was very polite and nice.

Customer review rating 5.0/5

Vinod K. S. Business - Confirmed reviews ALL

Pleasant

Other web-users rate our hotel

  • 556 reviews 9.5/10 Location
  • 1,703 reviews 8.5/10 Room
  • 4,993 reviews 9.3/10 Service
  • 30 reviews 7.1/10 WiFi
  • 728 reviews 8.7/10 Cleanliness
  • 681 reviews 8.8/10 Breakfast
  • 179 reviews 8.8/10 Pool
  • 39 reviews 9.1/10 Bar

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ibis Kolkata Rajarhat 3 stars

Customer review rating (ALL Rating) 3.9/5 (1012 reviews)

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