Pullman Paris Montparnasse 4 stars

Customer review rating (ALL Rating) 4.5/5 3,247 reviews

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Description

Hotel extras

  • Renovated, designer rooms with stunning views, can accommodate families

  • 5 catering options and various flavors incl. Umami Burger & Fi'lia

  • Skybar Paris rooftop bar with panoramic view

  • Very close to Montparnasse train station and easy access from the airports

  • 24-hour fitness lounge with state-of-the-art equipment

Our accommodation(s)

Hotel location

Pullman Paris Montparnasse

19 Rue Commandant René Mouchotte
75014 PARIS
France

GPS:48.8385501, 2.3203257

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Your meetings and events

Room descriptions and layouts

44 

meeting rooms

From 1 to 489 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,247 reviews

TripAdvisor Rating  4.3/5  599 reviews

Certificate of excellence 2025

Worst customer service

TripAdvisor rating 1.0/5

JS10476 TripAdvisor review

We stayed here for 2 nights at the end of our Paris trip and there was the worst customer service at a hotel that I’ve ever experienced. We dropped our bags off prior to check-in time and returned after midnight. When we returned, they did not know where our luggage was. After looking in the luggage storage and asking coworkers, the front desk agent still could not locate our bags. He then told us that we should check if the bags were in our room. Handed me room keys and we went to the elevators and didn’t know what floor to go to because the floor number does not correspond to the hotel room numbers. Our bags were not there. We then had to return to the front desk, and they still had to take time to locate the bags. At this point, it was about 1am. They finally located our bags (not sure where they were) and no apologies given. Would not stay here again.

Poor Experience

TripAdvisor rating 2.0/5

Richard R Business - TripAdvisor review

A fairly standard city hotel close to the Metro at Montparnasse. Rooms are reasonably sized, with comfy beds, but bathrooms fall short - showers are in the bath tub, so the worst of all worlds - shower not high enough to stand under, and the tubs are far too small for comfort. Anybody less agile will struggle to get in and out, as the bath tub has very high sides. Breakfast is chaotic - I was there eight nights, and sometimes the queue for a table stretched across the full length of the reception. Once inside, a further queue to be seated, and expect further long waits, as most of the coffee machines are out of service - allow at least 45 minutes for the process On the plus side, I appreciated the mini fridge in the room, and the efficient passenger lifts I’ve no idea what my client paid for this experience, but it was probably too much

Customer review rating 4.5/5

Patricia M. Couples - Confirmed reviews ALL

Nous avons passé une nuit et pris le train le lendemain depuis la gare de Montparnasse qui est à 2minutes a pied. Beaucoup de restaurants autour et station de metro tres proche. Chambre très confortable, petit déjeuner très varié, accueil très chaleureux et efficace,

Chère Madame Patricia M., Nous vous remercions sincèrement pour vos commentaires positifs concernant notre emplacement, le confort de nos chambres, ainsi que la qualité de notre petit déjeuner et de l'accueil. Vos retours sont précieux et nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Nous espérons avoir l'honneur de vous accueillir à nouveau prochainement. Cordialement, Andres Lopez-Dafonte Manager, Pullman Paris Montparnasse

Customer review rating 5.0/5

Olivier G. Business - Confirmed reviews ALL

hotel exceptionnel et avec une qualité de service irreprochable. des chambres spacieuses et de haut standing. un petit dejeuner gargantuesque.

Cher Monsieur Olivier G., Nous vous remercions sincèrement pour votre retour élogieux. Nous sommes ravis que vous ayez apprécié la qualité de notre service, ainsi que le confort de nos chambres et notre petit déjeuner. Votre satisfaction est notre plus belle récompense. Nous espérons avoir l'honneur de vous accueillir à nouveau prochainement. Cordialement, Andres Lopez-Dafonte Manager, Pullman Paris Montparnasse

Customer review rating 4.5/5

Mickael L. Business - Confirmed reviews ALL

Juste. Pourquoi mettre le langage en anglais dans l'ascenseur. Ce n'est pas évident de savoir que Lobby signifie "réception". Nous sommes plusieurs à essayer l'étage 0 puis 1 et ne pas comprendre.

Cher Monsieur Mickael L., Nous vous remercions pour votre commentaire. Nous prenons en compte votre remarque concernant l'affichage en anglais dans nos ascenseurs et nous nous efforçons d'améliorer la clarté de notre signalétique pour le confort de tous nos clients. Nous espérons avoir l'honneur de vous accueillir à nouveau prochainement. Cordialement, Andres Lopez-Dafonte Manager, Pullman Paris Montparnasse

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,848 reviews 9.1/10 Location
  • 2,873 reviews 8.2/10 Room
  • 4,934 reviews 9.1/10 Service
  • 28 reviews 6.9/10 WiFi
  • 1,444 reviews 9.1/10 Breakfast
  • 1,123 reviews 7.5/10 Comfort
  • 840 reviews 8.4/10 Cleanliness
  • 824 reviews 8.5/10 Food

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