Pullman Magenta Shores Resort 5 stars

Customer review rating (ALL Rating) 4.0/5 1,606 reviews

Pullman Magenta Shores Resort - Image 1
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Description

Hotel extras

  • Beachfront location with resort style villas

  • Outdoor lagoon pool & indoor heated pool

  • Stunning golf course & sporting facilities

  • Award-winning Vie Day Spa

  • Located just 90 minutes from Sydney.

Our accommodation(s)

Hotel location

Pullman Magenta Shores Resort

1 Magenta Drive
2261 MAGENTA
Australia

GPS:-33.310834, 151.522901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,606 reviews

TripAdvisor Rating  4.0/5  900 reviews

Wi Fi di not work properly

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Great complex, but our unit ( block 1) the Wifi did not work. The resort has 3 pools, I wish one of them is for adults only.

Dear Teddy, Thank you for taking the time to share your review, we appreciate the feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Pullman Magenta Shores Team

Amazing facilities but not luxury accomodation

Customer review rating 3.5/5

Jasmine Families - Confirmed reviews ALL

The villas need more TLC the couches were extremely uncomfortable and the floors were dirty even after asking to have them mopped again. It would of made our stay much more enjoyable having a more luxury accomodation to match the outstanding facilities

Hi Jasmine, Thank you for providing us with feedback on your recent stay with us. Your feedback is valued and I have passed on your comments to management regarding the villa needing some TLC with the furniture and cleanliness of the room. The cleaning in particular will be addressed immediately however we are in the midst of a refurbishment across the property so it is in motion to get all of our villas new furnishings. If you are looking for something more luxurious on your next stay, please contact us to book our Deluxe Three Bedroom Villa rather than our Classic styled villa. Again, thank you for providing us with feedback on your stay and we look forward to welcoming you back soon. Sincerely, Emmilee Shipley Front Office Supervisor

Great place to stay

Customer review rating 4.5/5

Steve Families - Confirmed reviews ALL

We had a fantastic experience and always come back to stay there again.

Hi Steve, Thank you for sharing your feedback regarding your recent stay with us. We’re delighted to hear that you enjoyed another wonderful experience and that you love returning to stay with us. Thank you once again, and we look forward to welcoming you back in the near future. Sincerely, Emmilee Front Office Supervisor

Great resort and great value for Accor members

Customer review rating 5.0/5

Reneeg Families - Confirmed reviews ALL

This resort is great for families. Lots of accomodation options which also cater for more than 2 kids. Resort has a lot of facilities too - outdoor and inside pools, restaurant, bar, spa, tennis courts, play grounds and golf! Fantastic value for Accor members - discount at restaurant, bar, day spa and the e-bikes.

Dear Renee G., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. It is always a pleasure to receive positive feedback and to hear that you had such an enjoyable stay with your family. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Pullman Magenta Shores Team

Good for family holiday

Customer review rating 4.0/5

Travelover501011 Families - Confirmed reviews ALL

Property is good, staff friendly and helpful but very basic and no luxury as costs have definitely been cut to minimal provisions and minimal staffing. Breakfast very basic. Housekeeping below standard Not 5 stars!

Dear Laurie F., We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. We’re glad to hear that you found our property suitable for a family holiday and that you appreciated the friendliness of our staff. We sincerely apologize for any inconvenience you experienced during your stay. We take your comments seriously and will address the points you’ve raised to improve our services. Regarding housekeeping, amenities can be replenished upon request, and we encourage guests to contact the front desk if any additional items are needed during their stay. In terms of check-in, our standard check-in time is at 3:00 PM. While we do aim to call guests if their room is ready earlier, if we are unable to do so, we recommend checking in at the scheduled time. We regret that your room did not meet your expectations. Our team strives to ensure a high standard of cleanliness, and your comments regarding the bathroom and amenities have been forwarded to housekeeping for review. We also understand your concerns about the replenishment of toiletries, and we’ll be sure to monitor this moving forward. We appreciate your valuable feedback and hope to have the opportunity to welcome you again in the future. Warm regards, Tanisha, Guest Services Team

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Other web-users rate our hotel

  • 297 reviews 9/10 Location
  • 1,041 reviews 5.3/10 Room
  • 815 reviews 7.1/10 Service
  • 63 reviews 1/10 WiFi
  • 433 reviews 3.2/10 Cleanliness
  • 328 reviews 5.3/10 Comfort
  • 299 reviews 6.8/10 Pool
  • 213 reviews 6.3/10 Breakfast

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