Pullman Magenta Shores Resort 5 stars

Customer review rating (ALL Rating) 3.9/5 1,315 reviews

Pullman Magenta Shores Resort - Image 1
Pullman Magenta Shores Resort - Image 2
Pullman Magenta Shores Resort - Image 3
Pullman Magenta Shores Resort - Image 4

Description

Hotel extras

  • Beachfront location with resort style villas

  • Outdoor lagoon pool & indoor heated pool

  • Stunning golf course & sporting facilities

  • Award-winning Vie Day Spa

  • Located just 90 minutes from Sydney.

Our accommodation(s)

Hotel location

Pullman Magenta Shores Resort

1 Magenta Drive
2261 MAGENTA
Australia

GPS:-33.310834, 151.522901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,315 reviews

Customer review rating 3.0/5

Danielle F. Families - Confirmed reviews ALL

Beautiful resort, but disappointingly dirty. We loved the hotel and the amenities are great but the apartments were so dirty and filthy. The sofa in particular was heavily stained, all the bedspreads had stains, there was food on the floor, the placemats for the able were filthy, the glass wear was covered in grease. We raised this with reception on our first day and was told housekeeping would come the next day but they never came. We raised it again on departure and was told they raise it with management to come back to us but we did not hear back. We have photos of how dirty the apartment was.

Dear Danielle, Thank you for sharing your feedback regarding your recent stay at our resort. We are pleased to hear that you appreciated the beauty of our property and enjoyed the amenities available to our guests. However, it is concerning to learn about the cleanliness issues you encountered during your visit. Please accept our sincerest apologies for the state of your apartment and the lack of timely response from our team. Cleanliness is a priority for us, and we regret that we fell short in this instance. Your comments regarding the specific areas of concern have been taken into consideration as we strive to improve our services. We appreciate your patience in bringing these matters to our attention both during and after your stay. Thank you once again for your feedback. We hope to have the opportunity to better serve you in the future. Regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 4.0/5

Richard N. Couples - Confirmed reviews ALL

loved the Golf course and home cooked meals pies etc...

Dear Richard N., Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed the golf course and our inhouse freshly made pies. Your comments about room upkeep have been duly noted, as we continually strive to enhance our guests' experiences. We hope to welcome you back again soon. Warm regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 3.5/5

Benjamin S. Families - Confirmed reviews ALL

Great Location overlooking the golf course. We liked the facilities (3 pools, bar, restaurant, tennis courts), however villa / rooms are old and need a refresh and paint. Cleaning before our arrival could of been better.

Dear Benjamin, Thank you for your feedback regarding your recent stay. We appreciate your comments on our location and facilities. We acknowledge your concerns about the condition of the villas and cleaning standards and will take your insights into consideration as we continually strive to enhance our guest experience. We hope to welcome you back again soon. Kind regards, Rebecca Pullman Magenta Shores Resort

Customer review rating 1.5/5

Patrick M. Families - Confirmed reviews ALL

Very disappointing. Location was great. Golf course was great. Unfortunately, the 3 bedroom villa unit was very poor. Generally dirty with rotting carpet and stained and dirty curtains. Dirt and mold in the corners and dirty outside furniture. The rooms definitely fell short Pullmans usual high standards. Does not recommend this hotel

Dear Patrick, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the location and the golf course. However, we sincerely regret that the condition of your villa did not meet your expectations or our high standards. Your comments regarding cleanliness will be taken into consideration as we strive to improve our guest experience. We do hope you will allow us the opportunity to welcome you back again soon. Best regards, Pullman Magenta Shores Resort

Customer review rating 4.0/5

Sarah C. Couples - Confirmed reviews ALL

We enjoyed our room stay and use of the facilities such as pool, gym and golf course. Restaurant is closed Monday so had to dine out. Assistant manager who served us was helpful. Previous staff member failed to call me when room was ready (we had arrived early) so I waited quite a while and went back to check myself. They had good holiday activities for kids including a jumping castle

Dear Sarah, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed your accommodations and the various facilities available at our resort. We appreciate your understanding regarding the restaurant's closure on Mondays, which is part of our operational schedule. We sincerely apologise for the communication lapse concerning your room readiness; your experience is important to us , and we will review this with our team. It is wonderful to know that your children enjoyed the holiday activities and we hope to welcome you back again soon. Kind regards, Rebecca Pullman Magenta Shores Resort

Other web-users rate our hotel

  • 302 reviews 8.7/10 Location
  • 971 reviews 4.9/10 Room
  • 731 reviews 6.9/10 Service
  • 51 reviews 0.4/10 WiFi
  • 412 reviews 2.6/10 Cleanliness
  • 394 reviews 5.4/10 Food
  • 321 reviews 5.6/10 Comfort
  • 212 reviews 5.1/10 Breakfast

Powered by Trustyou

Our other establishments nearby