Pullman Magenta Shores Resort 5 stars

Customer review rating (ALL Rating) 4.0/5 1,356 reviews

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Description

Hotel extras

  • Beachfront location with resort style villas

  • Outdoor lagoon pool & indoor heated pool

  • Stunning golf course & sporting facilities

  • Award-winning Vie Day Spa

  • Located just 90 minutes from Sydney.

Our accommodation(s)

Hotel location

Pullman Magenta Shores Resort

1 Magenta Drive
2261 MAGENTA
Australia

GPS:-33.310834, 151.522901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BARRETTS RESTAURANT

Relax in contemporary Barretts Restaurant overlooking Magenta Golf fairways. Our modern Australian menu showcases high quality seasonal and local produce. Open daily for breakfast. Open for dinner Wednesday to Sunday inclusive.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,356 reviews

TripAdvisor Rating  3.9/5  913 reviews

Mouldy apartments!!!!

TripAdvisor rating 1.0/5

samelhaddad TripAdvisor review

BLACK MOULD PRESENT! BEWARE! We stayed at this resort for 3 nights between Christmas and new years and please don’t believe their claim that they are 5 star. You are better off staying in the caravan parks down the road. My wife is pregnant and due to the mouldy carpets and curtains, she has been extremely ill and in and out of hospital. Housekeeping will cost you extra. No phone in the room so if you need towels and toilet paper you will need to walk to reception and get them yourself. If you check in early, they won’t call you when your room is ready, you will need to figure that out yourself. The breakfast is subpar at best and for $35, you get dry inedible bacon, stale bread, extremely bland eggs and for barista mode coffee, you will need to pay extra. The pools are badly maintained, bar is never open, dirt and debris in the water. Do not stay here if you value your money. You are better off staying in the Sydney CBD or going to the hunter Valley.

Customer review rating 1.5/5

Vinicius L. Families - Confirmed reviews ALL

This is what I shared via Google review already: Hotel is Ok, first impression was good but clearly they need to pay attention to details.. some renovations must happen, otherwise the feeling is that the owner simply do not care at all for their guests. Staff is not well trained, they must do a better job not only in terms of courtesy but to treat guests well and to make them feel at least at a four stars hotel! This is definitely not a 5 stars hotel. No room service, for the Christmas Day nothing was available for guests and the only opened restaurant needed booking.. as excuse the Manager left a paper with some suggestions like : you can go to a Maccas, Dominos.. Oh yeah!! That’s the great experience I was looking for when I booked some holidays at this “Resort” with my kid (4yo) sooooo disappointing!!! To just make everything an even better experience.. my wifi connection was failing all the time, so when at our room, we couldn’t enjoy any streaming because it was lagging all the time.. that lovely connection issues errors were happening all the time! Asking at reception for some alternative.. nothing was available.. and they knew about the connection issues! Well.. another not pleasant experience was the breakfast.. poor fruit options, no fresh juices, just artificial ones, coffee machine to get your hot coffee ..not tasteful at all The pastry was really bad too Another fact.. swimming pool has a bar.. it was closed! There is a heated pool.. it was not warm.. or maybe almost warm.. Ah and there is a sauna.. and yeah.. it was not hot at all.. The balcony of our room was super dirty, we could not step outside barefoot.. I had high expectations and I felt disappointed

Dear Vinicius L., Thank you for taking the time to share your feedback regarding your recent stay at Pullman Magenta Shores Resort. I sincerely regret to learn that your experience did not meet your expectations and that various aspects of your stay fell short. We appreciate your comments regarding the need for attention to detail and staff training. Ensuring a high standard of service is essential to us, and your observations will be reviewed to enhance our guest experience. I apologize for any inconvenience caused by the lack of room service and the limited dining options on Christmas Day, as well as the issues you encountered with the Wi-Fi connection. We strive to provide a seamless experience for our guests, and it is disappointing to hear that this was not the case during your visit. Furthermore, I will address your concerns about the breakfast options and the cleanliness of your balcony to ensure we uphold our quality standards. Your feedback about the pool and sauna temperature will also be taken into consideration. Thank you once again for your valuable insights, and I hope you will give us another opportunity to provide you with a better experience in the future. Best regards, Pullman Magenta Shores Resort

Customer review rating 2.0/5

Estelle N. Friends - Confirmed reviews ALL

The accommodation was not clean, sheets were stained and the room had bugs and insects. The bathroom had bad odour. Golf was great but the rest of the resort was very underwhelming.

Dear Estelle N., Thank you for your feedback regarding your recent stay. I sincerely apologize for the cleanliness issues you encountered in your accommodation, as well as the unpleasant odor in the bathroom. Your comments will be reviewed as we continually strive to enhance guest experiences. Best regards, Pullman Magenta Shores Resort

Customer review rating 4.0/5

Phillip F. Families - Confirmed reviews ALL

We had a great family holiday at the resort in one of the golf villas. The resort is well located for exploring the Central Coast area and the facilities are very good. The only negatives were that the beds were not as comfortable as I would have liked, and the dishwasher in our villa didn't work properly (104).

Dear Phillip F., Thank you for sharing your feedback regarding your recent family holiday at our resort. We are pleased to hear that you enjoyed our location and facilities. However, we apologize for the discomfort you experienced with the beds and the malfunctioning dishwasher in your villa. Your comments are valuable to us, and we will take them into account as we strive to enhance our guests' experiences. Goodbye and best regards, Pullman Magenta Shores Resort

Customer review rating 1.0/5

Elie K. Couples - Confirmed reviews ALL

Magenta shores used to be one of the best family holiday locations in Sydney. It has become one of the worst. The rooms are extremely outdated with musty, water stained carpets and moldy curtains. No housekeeping included as part of the rate - it is an extra charge. We were not even offered towel replenishment at least and our stay was for 3 nights. The breakfast buffet was extremely stale and mediocre. Also charging $35 for the most basic offering and not even including one barista made coffee is beyond comprehension. Terrible experience overall. Not worth half the price we paid.

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Other web-users rate our hotel

  • 307 reviews 8.8/10 Location
  • 1,019 reviews 4.9/10 Room
  • 765 reviews 6.4/10 Service
  • 55 reviews 0.6/10 WiFi
  • 446 reviews 2.7/10 Cleanliness
  • 411 reviews 5.2/10 Food
  • 317 reviews 5.4/10 Comfort
  • 210 reviews 5.2/10 Breakfast

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