Pullman Magenta Shores Resort 5 stars

Customer review rating (ALL Rating) 3.9/5 1,324 reviews

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Description

Hotel extras

  • Beachfront location with resort style villas

  • Outdoor lagoon pool & indoor heated pool

  • Stunning golf course & sporting facilities

  • Award-winning Vie Day Spa

  • Located just 90 minutes from Sydney.

Our accommodation(s)

Hotel location

Pullman Magenta Shores Resort

1 Magenta Drive
2261 MAGENTA
Australia

GPS:-33.310834, 151.522901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BARRETTS RESTAURANT

Relax in contemporary Barretts Restaurant overlooking Magenta Golf fairways. Our modern Australian menu showcases high quality seasonal and local produce. Open daily for breakfast. Open for dinner Wednesday to Sunday inclusive.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,324 reviews

Customer review rating 1.5/5

Fadi G. Families - Confirmed reviews ALL

Miscommunication, my parking was taken first day and I had to find another parking. First morning breakfast the waiter told us that we don’t have breakfast included in our accommodation, I had to search and show her my booking confirmation details. The breakfast in general was poor and nothing was getting refilled unless I asked and adding on top of that the bad fishy smell from almost all the plates. We were three families with three same booking. All my friends got an upgrade villa and even one of them got a complimentary bottle of wine and chocolates except me. I was not bothered to contact and discuss why as I was already having enough bad experience. Should I mention the closed gym as well??

Dear Fadi G., Thank you for sharing your thoughts regarding your recent stay at Pullman Magenta Shores Resort. I regret to learn about the miscommunication concerning your parking and breakfast arrangements. We strive to ensure that all guests are informed accurately about their inclusions, and I appreciate your patience in clarifying this matter. I understand your disappointment with the breakfast quality and the service you received. It is our aim to provide a delightful dining experience, and your feedback regarding the food presentation and replenishment will be reviewed with our culinary team. I also note your concerns regarding the amenities and the inconsistency in room upgrades. While we endeavor to ensure equitable treatment for all guests, such decisions can vary based on availability and circumstances. I apologize for any feelings of oversight. Lastly, I appreciate your mention of the gym facilities. Your insights are valuable as we continually seek to enhance our services and guest experience. Thank you for your feedback, and we wish you well. Sincerely, Pullman Magenta Shores Resort

Customer review rating 5.0/5

Benjamin G. Couples - Confirmed reviews ALL

Really good

Dear Benjamin G., Thank you for your positive feedback regarding our villas and facilities. We are delighted to hear that you enjoyed your stay and found everything to your satisfaction. We look forward to welcoming you back in the future. Best regards, Pullman Magenta Shores Resort

Customer review rating 1.5/5

Franco K. Families - Confirmed reviews ALL

We stayed in room 1001 on arrival we noticed our balcony was not accessible . Looks like some repairs were taking place . This was very disappointing when this hadn’t been communicated with us prior to arriving . The outdoor setting was unable to be used as it was covered in building materials . We have young children 2 yr old twins , 8 & 9 yrs so I found this to be very unsafe. On our first trip to the pool the swipe to open was not working (appeared to be smashed & needing repair ) we had to walk all the way around to the opposite side of the pool with 4 kids to again access to a gate that actually worked . The kettle in our room also did not work . & tv downstairs was very temperamental - sometimes it worked sometimes it didn’t . We were very much looking forward to our stay, but all of these things were disappointing .

Dear Franco K., Thank you for taking the time to share your experience regarding your recent stay with us. We deeply regret to learn that your visit did not meet your expectations due to the maintenance issues you encountered. We sincerely apologize for the inconvenience caused by the balcony accessibility and the outdoor area being obstructed. We understand how important clear communication is, especially when traveling with young children, and we recognize the need for safety and comfort in such settings. Additionally, we appreciate your feedback regarding the pool access and the various in-room amenities. We take such matters seriously as they directly impact our guests' enjoyment and satisfaction. Your comments will be shared with our team to ensure that we continually strive for improvement and better experiences for our guests in the future. We hope to have the opportunity to welcome you back for a more enjoyable stay. Best regards, Pullman Magenta Shores Resort

Customer review rating 3.5/5

John G. Couples - Confirmed reviews ALL

Comfortable spacious room well equipped but studio design poor with much wasted space. Excellent breakfast. Accor APP not working properly which was annoying. Golf course looks fantastic but no time to play. Excellent resort setup & great for golfing groups.

Dear John G., Thank you for your feedback regarding your recent stay. We appreciate your comments on the room and breakfast quality. We are continuously working on enhancing our digital services, and we regret any inconvenience caused by the app. Your insights regarding the resort layout are valued. Best regards, Pullman Magenta Shores Resort

Customer review rating 4.5/5

Lynette G. Couples - Confirmed reviews ALL

We love the layout of Magenta Shores resort with its 3pool areas, parking space at the door and comfortable accomodation. Although there were a couple of hiccups in our room with TV and internet help was promptly obtained. We enjoyed a meal at Barrett’s and at Shallows bar where the menu could be more varied. Breakfast buffet was sparse and did not have the choice of other Accor hotels. However this may be because we could have made our own breakfast in our room. This we may do on our next visit. We love this resort and have been here numerous times and will keep coming back.

Dear Lynette G., Thank you for taking the time to share your experiences at Pullman Magenta Shores Resort. We are delighted to hear that you appreciated our prime location, the layout of the resort, and the comfort of your accommodations. It is gratifying to know that our team was able to assist you promptly with the issues you experienced regarding the TV and internet. We appreciate your feedback regarding the variety of options in our dining venues and breakfast buffet. We continuously strive to enhance our offerings, and your insights are invaluable in this process. We are pleased that you plan to consider preparing your own breakfast on your next visit, as our rooms are equipped for such conveniences. We look forward to welcoming you back for yet another enjoyable stay. Best regards, Pullman Magenta Shores Resort

Other web-users rate our hotel

  • 301 reviews 8.6/10 Location
  • 1,005 reviews 5.1/10 Room
  • 751 reviews 6.7/10 Service
  • 56 reviews 0.3/10 WiFi
  • 426 reviews 2.6/10 Cleanliness
  • 411 reviews 5.4/10 Food
  • 322 reviews 5.5/10 Comfort
  • 214 reviews 5.3/10 Breakfast

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