Pullman Magenta Shores Resort 5 stars

Customer review rating (ALL Rating) 4.0/5 1,594 reviews

Pullman Magenta Shores Resort - Image 1
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Description

Hotel extras

  • Beachfront location with resort style villas

  • Outdoor lagoon pool & indoor heated pool

  • Stunning golf course & sporting facilities

  • Award-winning Vie Day Spa

  • Located just 90 minutes from Sydney.

Our accommodation(s)

Hotel location

Pullman Magenta Shores Resort

1 Magenta Drive
2261 MAGENTA
Australia

GPS:-33.310834, 151.522901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,594 reviews

TripAdvisor Rating  3.9/5  900 reviews

Bad

Customer review rating 0.5/5

Stephen F. Couples - Confirmed reviews ALL

We had an alarm constantly going off from 11.30pm till about 2.00am . No one could be contacted. There is no staff on-site which is not usually our experience at a 4 star hotel. The answering service in Queensland could not contact security or anyone else. Not to have some assistance on-site is NOT good enough. We finally thought it may be a smoke detecter alarm and solved the problem by removing the battery. Why aren't these batteries checked regularly?

Thank you for sharing your experience and we sincerely apologize for the disruption caused by the alarm and the lack of on-site assistance. We completely understand how frustrating and uncomfortable this situation must have been and we regret that it impacted your stay. Your feedback regarding the absence of staff on-site is very important to us and we will review our procedures to ensure that we have better communication and more accessible support for our guests while reception is closed overnight. Additionally, we’ll address the issue of smoke detector batteries to prevent this from happening in the future. We appreciate you taking the time to resolve the issue on your own and we deeply regret the inconvenience. We hope you will give us the opportunity to provide a more comfortable and seamless experience in the future. Contact us directly for further assistance next time when booking. Kind Regards, Reception

Great golf, beautiful resort

Customer review rating 4.0/5

Tom W. Couples - Confirmed reviews ALL

My wife and I took a trip to Magenta Shores and had a very relaxing time. The course is in immaculate condition and the pro shop was very accommodating. The rooms could probably do with an upgrade, but nothing to complain about. The staff were very friendly and made us feel very welcome.

Thank you so much for your detailed review! We\'re so glad to hear that you and your wife had a relaxing time at Magenta Shores and enjoyed the golf course, the pro shop, and the welcoming atmosphere from our staff. We truly appreciate your feedback on the room, and we’ll certainly look into the scuff marks and cleaning details to ensure everything is up to the high standards we aim for. We also apologize for the food and coffee not being as hot as you would have liked. Your suggestion to rotate items more frequently and we’ll work on improving that for future guests. We’re happy you enjoyed the beautiful resort overall, and we hope to have the opportunity to welcome you back for another great stay! Kind Regards, Reception

Nice property. Friendly staff.

Customer review rating 4.0/5

A Couples - Confirmed reviews ALL

Overall very comfortable. Accessible to facilities. Just the room can be cleaner especially the balcony.

Thank you for your feedback! We\'re glad to hear you found the location comfortable and accessible. We truly appreciate your comments regarding cleanliness and we\'ll definitely look into improving the condition of the rooms and balconies. Your input is valuable and we hope to welcome you again soon! Kind Regards, Reception

Great stay with relaxing premises, great facilities and friendly and helpful staff.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Great stay with relaxing premises, great facilities and friendly and helpful staff.

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great stay and enjoyed the relaxing atmosphere, facilities, and our friendly staff. It’s fantastic to know that our reception, breakfast, and lunch cafe teams made a positive impact on your experience. We truly appreciate your kind words and hope to welcome you back soon for another amazing stay! Kind Regards, Reception

Good Stay

Customer review rating 4.0/5

Linda M. G. Friends - Confirmed reviews ALL

Resort was nice, villas are tired and need painted and refreshed. The restaurant for dinner I would not rate, however, breakfast was good

Dear Linda, Thank you for your review on your recent stay at Pullman Magenta Shores Resort. I do apologise for any inconveniences experienced throughout your stay, I will pass this on to our team. We are glad you enjoyed the resort, we hope we can welcome you back in the future. Kind Regards, Tanisha, Guest Services Team

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Other web-users rate our hotel

  • 324 reviews 8.9/10 Location
  • 1,084 reviews 5.4/10 Room
  • 855 reviews 7/10 Service
  • 62 reviews 1.6/10 WiFi
  • 454 reviews 3.1/10 Cleanliness
  • 436 reviews 5.3/10 Food
  • 334 reviews 5.8/10 Comfort
  • 311 reviews 7.1/10 Pool

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