Fairmont Singapore 5 stars

Customer review rating (ALL Rating) 4.7/5 7,376 reviews

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Description

Hotel extras

  • Located in the Downtown, near Marina Bay. Right above City Hall & Esplanade MRT stations.

  • Featuring 50,000 sqft of wellness facilities including spa, swimming pools and tennis courts.

  • Luxurious rooms and suites with private balconies and spectacular views of Singapore

  • Distinctive restaurants and bars serving superb food and drinks from around the globe

  • Three opulent ballrooms and 34 versatile meeting rooms for events of all sizes

Our accommodation(s)

Hotel location

Fairmont Singapore

80 Bras Basah Road
189560 SINGAPORE
Singapore

GPS:1.294164089553334, 103.85391382269694

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

23 

meeting rooms

From 1 to 2,850 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,376 reviews

TripAdvisor Rating  4.5/5  10,305 reviews

Certificate of excellence 2025

Great stay with positive service culture

TripAdvisor rating 5.0/5

Sophie N TripAdvisor review

We had a great stay, and would like to share our compliments for its wonderful team of staff, including: Meka from housekeeping, who was lovely and helpful, genuinely caring about us and very quick to understand and to take the initiative to make our stay a better one We enjoyed the food at Clove very much, experience was brightened with excellent service from all there, including Jie Ming, Amshyar, Chef Ke Ming and Chef James!

Royal Disappointment

TripAdvisor rating 1.0/5

s_punit TripAdvisor review

I chose to stay at Fairmont given my long standing Accor membership and its convenient location plus positive reviews. Rooms Please note most of the base category rooms look into a building for up to almost 20th floor, so despite a great location, the views are disappointing. The only good part of the hotel is its proximity to Raffles City Mall. Food & Staff Ignorance The food experience turned out to be a royal disappointment. If you are a Vegan or an Indian Vegetarian, please do avoid this hotel at all costs. The ignorance of entire staff, across the property, about what veganism means is appalling, especially in the world we live in now. There is hardly anything vegan or vegetarian (Indian vegetarian) in the entire property. While they serve buffet in their venue names “Asian Market Cafe” - Fairmont conveniently forgets that India is also in “Asia” and the 2nd largest in terms of population - the entire buffet had 3 Indian dishes and that too of despicable quality. The people in the hotels (Westin) and restaurants/cafes of a much smaller island of Bali in Indonesia were more aware and respectful of dietary preferences than a brand like Fairmont operating in a global country like Singapore Despite reaching out to the hotel 1 week before check in, to check on their vegan/vegetarian offerings, there was no response or concern. Got in touch with F&B team after multiple followups post my check-in, and that team was all about talks and no substance ! Despite their utter failure to deliver what they promised, they promised to refund a small portion towards breakfast charges. While my Christmas break was ruined, I want to make sure no other Indian or Vegan person’s break is ruined by the rave reviews. So do yourself a favour and avoid Fairmont in Singapore.

Lights automatically turned on

TripAdvisor rating 4.0/5

ppllai TripAdvisor review

The room hardware, though a little dated, is generally in good condition. The bathroom is divided into three sections but without doors between them, so it can’t really be used by more than one person at a time. There’s also no shower curtain, meaning water tends to splash out, although the area is clean and well maintained. One issue I found is with the lighting system—it turns on unexpectedly at night, which feels a bit eerie. For instance, when I left for the gym in the middle of the night, all the lights came on and woke up the family. The automation could definitely be toned down. Another inconvenience is the lack of power points. There aren’t any near the bed, and the USB ports are loose from frequent use, making charging devices difficult. Overall, it’s a good hotel with pleasant staff and comfortable rooms, but a few simple improvements could make the stay much better.

Customer review rating 5.0/5

Jureke K. Business - Confirmed reviews ALL

From check-in through check-out, everything is efficient and enjoyable.

Dear Jureke K., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location and found our staff to be friendly and efficient throughout your experience. Your kind words will certainly motivate our team. Warm regards, Fairmont Singapore Management

Customer review rating 5.0/5

Beverley T. Families - Confirmed reviews ALL

Lovely hotel, great location and an MRT right underneath so getting around is easy

Dear Beverley T., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our prime location and found the access to the MRT convenient for your travels. Warm regards, Fairmont Singapore Management

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Other web-users rate our hotel

  • 2,463 reviews 9.6/10 Location
  • 3,395 reviews 8.3/10 Room
  • 3,752 reviews 8.8/10 Service
  • 39 reviews 6.3/10 WiFi
  • 993 reviews 8.3/10 Vibe
  • 771 reviews 7.7/10 Breakfast
  • 769 reviews 8.7/10 Cleanliness
  • 425 reviews 6.2/10 Value

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