Novotel London Canary Wharf 4 stars

Customer review rating (ALL Rating) 4.5/5 3,985 reviews

Novotel London Canary Wharf - Image 1
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Description

Hotel extras

  • 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich

  • Green Key Certified - We 100% commit to sustainable business practices

  • 313 contemporary guest rooms including 26 designer style Suites with panoramic London views

  • 9 design inspired meeting rooms including E-board technology

  • BOKAN - Three breath taking options for food and drink located on the hotel's top floors

Our accommodation(s)

Hotel location

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP LONDON
United Kingdom

GPS:51.501331, -0.023293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 40 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,985 reviews

TripAdvisor Rating  4.4/5  2,114 reviews

Certificate of excellence 2024

Mr D Humphries

TripAdvisor rating 5.0/5

Daniel H TripAdvisor review

Superb breakfast very helpful staff and Antonella even made us a coffee once the restaurant closed for breakfast with such a kindness and professionalism. Room was really nice I really suggest to give a chance to this place. Just 14 minutes from the tube station and if the water is great you will enjoy the terrace and the view even more

Novotel Canary Wharf Breakfast

TripAdvisor rating 5.0/5

Catherine C TripAdvisor review

Excellent service from Antonella, Aline, Barbara, Tania and Alina. Lovely and professional. They all had smiles, gave great hospitality and made us feel extremely welcome. Nothing was too much trouble, and Antonella we brought my family complimentary drinks and pancakes on the occasion of their wedding anniversary. Will definitely come back, and am very grateful for the wonderful experience. 😍❤️

Wonderful time

TripAdvisor rating 5.0/5

James C TripAdvisor review

Special mention - Antonella and Aline Everyone was welcoming and friendly making the experience delightful. Everything about the breakfast was lovely especially the view and the vibe around. I would definitely recommend to other family and friends

not good

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

restaurant closed, food is only so so. credit card charged with a non-disclosed charge.

Dear Hugo, Thank you for your feedback. I’m sorry to hear that your experience did not fully meet your expectations. Please allow me to clarify that while our restaurant is always closed on Sundays and Mondays, our bar remains open and is happy to accommodate our guests with a selection of food and drinks. Regarding the charge you mentioned, I’ve reviewed our system and cannot currently see any undisclosed charges. However, I’d be more than happy to look into this further for you. Please feel free to email me directly at hr… with the relevant details, and I will do my best to investigate and resolve the matter. We appreciate your comments and hope to have the opportunity to provide you with a much-improved experience in the future. Warmest regards, Hristina ILIEVA Guest Services Executive

lovely hotel

Customer review rating 4.5/5

Nick F. S. Business - Confirmed reviews ALL

working in canary wharf, purely business. good breakfast (open early), nice clean rooms, friendly staff (Louise f. reception went out of her way to make us feel welcome). enjoyed cocktails on a night. thank you.

Dear Nick, Thank you so much for your lovely feedback! We\'re delighted to hear that you enjoyed your stay with us while working in Canary Wharf. It’s great to know that you had a good breakfast, appreciated the clean rooms, and felt welcomed by our friendly team. We’ll be sure to pass along your special mention of Louise—she’ll be thrilled to know she made such a positive impact on your stay. We’re also glad you enjoyed the cocktails in the evening! Thank you again for your kind words, and we hope to welcome you back soon. Warmest regards, Hristina ILIEVA Guest Services Executive

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Other web-users rate our hotel

  • 1,453 reviews 9.3/10 Location
  • 3,171 reviews 8/10 Room
  • 2,590 reviews 8.4/10 Service
  • 36 reviews 7.1/10 WiFi
  • 1,101 reviews 6.1/10 Cleanliness
  • 1,019 reviews 7.4/10 Breakfast
  • 826 reviews 7.1/10 Amenities
  • 589 reviews 8.8/10 Vibe

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