Mercure Hotel MOA Berlin 4 stars

Customer review rating (ALL Rating) 4.6/5 573 reviews

52 52 photos/video

48 48 photos/video

Stephanstrasse 41, 10559 BERLIN, Germany

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Mercure Hotel MOA Berlin

Hotel for travellers looking for local and authentic experiences

With a 1,600 sqm green atrium, 4-star Mercure Hotel MOA Berlin is in the heart of the capital. 336 rooms with free WIFI and flat screen TV. Centrally located in the Tiergarten district, with very good local and long-distance transport connections. The Reichstag, government district, main railway station and Airport Berlin Brandenburg are within easy reach. Convenient parking in our car park fee.

The Mercure Hotel MOA Berlin is located in Moabit. This part of the Tiergarten district features a vibrant cultural mix and the charm of the Berlin Art Nouveau - no wonder that it has deliberately become the place to be seen!

Welcome to the Mercure Hotel MOA Berlin! We look forward to your visit and are passionately your personal host in the heart of one of the world's vibrant cities for event lovers, families, business guests, and tourists.

Stefan WINISTOERFER, Hotel Manager

Hotel extras

336 rooms and suites (some renovated in 2018)
40 conference rooms (largest 2400m²) with hygiene standard & MOA safe seal
1830 sq. ft. (170 m²) fitness center
Connection to BER airport and ICC exhibition, via highway/ near transport
Certified by Sustainable Tourism / Meetings Berlin as a High Performer

Our accommodation(s)

Room

Standard Single Room

1 pers. max
16 m² / 172 sq ft

Bedding 1 x Double bed(s)
Accessible room

Room

Standard Double Room

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s)
Accessible room

Room

Superior double room

3 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s)
Accessible room

Room

Superior Double Room with Rollaway Bed

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Single bed(s)
Accessible room

Suite

Standard Suite

4 pers. max
31 m² / 333 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Double bed(s)

Suite

Superior Suite

4 pers. max
55 m² / 592 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)

Room

Standard Single Room

1 pers. max
16 m² / 172 sq ft

Bedding 1 x Double bed(s)
Accessible room

Room

Standard Double Room

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s)
Accessible room

Room

Superior double room

3 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s)
Accessible room

Room

Superior Double Room with Rollaway Bed

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Single bed(s)
Accessible room

Hotel location

Mercure Hotel MOA Berlin

Stephanstrasse 41
10559 BERLIN
Germany

GPS:52.532171, 13.344161

+49 30 3940430

+49 30 394043997

REICHSTAG

Historic monument

Access: 3 km / 1.86 mi 35 min walk / 9 min drive

ZOOLOGISCHER GARTEN

Zoo

Access: 3 km / 1.86 mi 35 min walk / 10 min drive

BRANDENBURGER TOR

Art and Culture

Access: 4 km / 2.49 mi 10 min drive

GENDARMENMARKT

Tourist attraction

Access: 4.5 km / 2.8 mi 12 min drive

SONY CENTER

Cinema district

Access: 4.5 km / 2.8 mi 12 min drive

HOLOCAUST MAHNMAHL

Historic monument

Access: 4.5 km / 2.8 mi 10 min drive

KURFÜRSTENDAMM

Tourist attraction

Access: 5 km / 3.11 mi 15 min drive

MUSEUMSINSEL

Museums

Access: 5.2 km / 3.23 mi 13 min drive

STAATSOPER

Opera/symphony/concert hall

Access: 5.4 km / 3.36 mi 13 min drive

CHECKPOINT CHARLIE

Historic monument

Access: 6.2 km / 3.85 mi 13 min drive

FERNSEHTURM

Tourist attraction

Access: 7 km / 4.35 mi 20 min drive

Shopping centre/mall

RKI

Company

Access: 1 km / 0.621 mi 12 min walk / 9 min drive

BAYER

Company

Access: 2 km / 1 mi 28 min walk / 9 min drive

CHARITE

Company

Access: 3 km / 2 mi 10 min drive

VATTENFALL

Company

Access: 3 km / 2 mi 10 min drive

SIEMENS

Company

Access: 7 km / 4 mi 13 min drive

WECC

Convention centre

Access: 1 km / 0.621 mi 12 min walk / 5 min drive

CITY CUBE BERLIN

Convention centre

Access: 9 km / 5 mi 13 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

RESTAURANT

We look forward to welcoming our guests to Moa Eat. Our restaurant is closed on Sundays as well as from 12/24-26 and on 12/31/2024. You are welcome to use the snack menu in our bar.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 2,000

attendees

Configuration is not available for these requirements

- Height 4 m
- Theatre style 2000 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 900 participants
- Banquet 900 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 1800 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 1800 participants
- Classroom style 1800 participants
- Banquet 900 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 12 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style Configuration is not available for this hotel
- Banquet 250 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 1120 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 668 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 650 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 970 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 602 participants
- Banquet 470 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 630 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 376 participants
- Banquet 280 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 730 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 450 participants
- Banquet 450 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 550 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 372 participants
- Banquet 260 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 580 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 350 participants
- Banquet 350 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 420 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 48 participants
- Classroom style 230 participants
- Banquet 210 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 420 participants
- U-shaped Room 48 participants
- Board-room Configuration is not available for this hotel
- Classroom style 230 participants
- Banquet 210 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 430 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 250 participants
- Banquet 270 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 430 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 250 participants
- Banquet 270 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 390 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 240 participants
- Banquet 200 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 390 participants
- U-shaped Room 44 participants
- Board-room Configuration is not available for this hotel
- Classroom style 240 participants
- Banquet 180 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 300 participants
- U-shaped Room 34 participants
- Board-room 56 participants
- Classroom style 180 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 300 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 170 participants
- Banquet 170 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 300 participants
- U-shaped Room 60 participants
- Board-room 300 participants
- Classroom style 150 participants
- Banquet 150 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 270 participants
- U-shaped Room 34 participants
- Board-room Configuration is not available for this hotel
- Classroom style 100 participants
- Banquet 120 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 240 participants
- U-shaped Room 48 participants
- Board-room 68 participants
- Classroom style 140 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 240 participants
- U-shaped Room 42 participants
- Board-room Configuration is not available for this hotel
- Classroom style 150 participants
- Banquet 120 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 240 participants
- U-shaped Room 42 participants
- Board-room Configuration is not available for this hotel
- Classroom style 150 participants
- Banquet 120 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 180 participants
- U-shaped Room 70 participants
- Board-room 86 participants
- Classroom style 116 participants
- Banquet 150 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 190 participants
- U-shaped Room 42 participants
- Board-room 56 participants
- Classroom style 98 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 140 participants
- U-shaped Room 54 participants
- Board-room 66 participants
- Classroom style 96 participants
- Banquet 130 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 130 participants
- U-shaped Room 50 participants
- Board-room 56 participants
- Classroom style 84 participants
- Banquet 90 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 150 participants
- U-shaped Room 28 participants
- Board-room 150 participants
- Classroom style 66 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 160 participants
- U-shaped Room 38 participants
- Board-room 52 participants
- Classroom style 84 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 100 participants
- U-shaped Room 34 participants
- Board-room 40 participants
- Classroom style 42 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 150 participants
- U-shaped Room 32 participants
- Board-room 40 participants
- Classroom style 76 participants
- Banquet 80 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 120 participants
- U-shaped Room 32 participants
- Board-room 34 participants
- Classroom style 64 participants
- Banquet 80 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 140 participants
- U-shaped Room 30 participants
- Board-room 40 participants
- Classroom style 60 participants
- Banquet 70 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 130 participants
- U-shaped Room 32 participants
- Board-room 40 participants
- Classroom style 56 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 80 participants
- U-shaped Room 26 participants
- Board-room 32 participants
- Classroom style 48 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 90 participants
- U-shaped Room 24 participants
- Board-room 30 participants
- Classroom style 56 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 110 participants
- U-shaped Room 30 participants
- Board-room 30 participants
- Classroom style 42 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 50 participants
- U-shaped Room 20 participants
- Board-room 28 participants
- Classroom style 40 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 50 participants
- U-shaped Room 18 participants
- Board-room 24 participants
- Classroom style 30 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 40 participants
- U-shaped Room 16 participants
- Board-room 20 participants
- Classroom style 16 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 40 participants
- U-shaped Room 16 participants
- Board-room 20 participants
- Classroom style 20 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 20 participants
- U-shaped Room 12 participants
- Board-room 16 participants
- Classroom style 14 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 20 participants
- U-shaped Room 14 participants
- Board-room 16 participants
- Classroom style 16 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 20 participants
- U-shaped Room 14 participants
- Board-room 16 participants
- Classroom style 14 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 8 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 16 participants
- U-shaped Room 8 participants
- Board-room 12 participants
- Classroom style 12 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
2422 m²	4 m	2000 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	900 participants	900 participants
2200 m²	4 m	1800 participants	Configuration is not available for this hotel	1800 participants	1800 participants	900 participants
1600 m²	12 m	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	250 participants
1419 m²	4 m	1120 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	668 participants	Configuration is not available for this hotel
1218 m²	4 m	650 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel
1204 m²	4 m	970 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	602 participants	470 participants
835 m²	4 m	630 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	376 participants	280 participants
708 m²	4 m	730 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	450 participants	450 participants
705 m²	4 m	550 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	372 participants	260 participants
568 m²	4 m	580 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	350 participants	350 participants
524 m²	4 m	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel
498 m²	4 m	420 participants	Configuration is not available for this hotel	48 participants	230 participants	210 participants
497 m²	4 m	420 participants	48 participants	Configuration is not available for this hotel	230 participants	210 participants
438 m²	4 m	430 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	250 participants	270 participants
434 m²	4 m	430 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	250 participants	270 participants
413 m²	4 m	390 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	240 participants	200 participants
413 m²	4 m	390 participants	44 participants	Configuration is not available for this hotel	240 participants	180 participants
380 m²	4 m	300 participants	34 participants	56 participants	180 participants	Configuration is not available for this hotel
295 m²	4 m	300 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	170 participants	170 participants
294 m²	4 m	300 participants	60 participants	300 participants	150 participants	150 participants
292 m²	4 m	270 participants	34 participants	Configuration is not available for this hotel	100 participants	120 participants
281 m²	4 m	240 participants	48 participants	68 participants	140 participants	Configuration is not available for this hotel
278 m²	4 m	240 participants	42 participants	Configuration is not available for this hotel	150 participants	120 participants
274 m²	4 m	240 participants	42 participants	Configuration is not available for this hotel	150 participants	120 participants
269 m²	3 m	180 participants	70 participants	86 participants	116 participants	150 participants
217 m²	4 m	190 participants	42 participants	56 participants	98 participants	Configuration is not available for this hotel
198 m²	3 m	140 participants	54 participants	66 participants	96 participants	130 participants
186 m²	3 m	130 participants	50 participants	56 participants	84 participants	90 participants
185 m²	4 m	150 participants	28 participants	150 participants	66 participants	Configuration is not available for this hotel
173 m²	4 m	160 participants	38 participants	52 participants	84 participants	Configuration is not available for this hotel
160 m²	4 m	100 participants	34 participants	40 participants	42 participants	Configuration is not available for this hotel
155 m²	4 m	150 participants	32 participants	40 participants	76 participants	80 participants
140 m²	4 m	120 participants	32 participants	34 participants	64 participants	80 participants
139 m²	4 m	140 participants	30 participants	40 participants	60 participants	70 participants
129 m²	4 m	130 participants	32 participants	40 participants	56 participants	Configuration is not available for this hotel
121 m²	3 m	80 participants	26 participants	32 participants	48 participants	60 participants
115 m²	3 m	90 participants	24 participants	30 participants	56 participants	40 participants
105 m²	4 m	110 participants	30 participants	30 participants	42 participants	Configuration is not available for this hotel
83 m²	3 m	50 participants	20 participants	28 participants	40 participants	Configuration is not available for this hotel
75 m²	4 m	50 participants	18 participants	24 participants	30 participants	Configuration is not available for this hotel
71 m²	3 m	40 participants	16 participants	20 participants	16 participants	Configuration is not available for this hotel
64 m²	4 m	40 participants	16 participants	20 participants	20 participants	Configuration is not available for this hotel
63 m²	3 m	20 participants	12 participants	16 participants	14 participants	Configuration is not available for this hotel
58 m²	3 m	20 participants	14 participants	16 participants	16 participants	Configuration is not available for this hotel
53 m²	3 m	20 participants	14 participants	16 participants	14 participants	Configuration is not available for this hotel
45 m²	4 m	Configuration is not available for this hotel	Configuration is not available for this hotel	8 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
42 m²	3 m	16 participants	8 participants	12 participants	12 participants	Configuration is not available for this hotel
		Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel

Configuration is not available for this hotel

Configuration is not available for these requirements

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Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5 573 reviews

TripAdvisor Rating 4.5/5 4,696 reviews

Not a great hotel…

Rob W Business - 11/10/2024 TripAdvisor review

Feedback already requested and provided: Why am I being asked to write it all again here? Toilet didn’t work. Room difficult to find. Lifts don‘t serve all floors / rooms. Breakfast table cleared every day while still trying to have breakfast.

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the issues with the toilet, room location, the lifts, and the breakfast service. We understand how frustrating this must have been and appreciate you bringing these matters to our attention. We’ve already received your initial feedback, and we are actively working on addressing the points you’ve raised. We’re truly sorry for the repeated requests and for any confusion caused, and investigate what caused the request for feedback came to you twice. Your comments will be shared with the respective departments to ensure these issues are resolved promptly. We value your feedback and hope to have the chance to provide you with a much more comfortable experience in the future. Kind regards, Your MOA Hotel Team

clean room, good breakfast, very courteous personnel, conference room adequate

Vito C. Business - 11/8/2024 Confirmed reviews ALL

I came in for the International Fighter Conference, room was nice, very clean, breakfast was good and with variable choice for a sweet or salty meal. The conference room was adequate, maybe a bit too small for the event, catering and common space was very good.

Not very good…

Rob W. Business - 11/8/2024 Confirmed reviews ALL

Hotel with a small island reception in an open area. Difficult to access from the street as no main entrance. Lifts do not serve all floors, so you need to get in the right one for your room (assuming it is not closed for maintenance). Room numbers do not always correlate with floor numbers either. Toilet in room didn‘t flush properly, control of the electric blinds did not correspond to the markings on the switches. Breakfast: If you travel alone, your table will be cleared as soon as you go to collect a cup of coffee. It happened to me 3 times in 3 days, even though I left the room keycard on the table to indicate I was still there. All in all, very poorly managed, poorly signposted and no Customer Service. I will not stay there again.

Practially every aspect was at best, mediocre.

Mitch K. Business - 11/8/2024 Confirmed reviews ALL

Many aspects were maddeningly frustrating. The hotel layout is absurdly convoluted. Room numbers on floor three start with 4. What?? Registry is on floor two. Why? Parking garage numbering is inexplicable. Elevators do not connect - you must know which to take to arrive where you're trying to go. The atrium - a colossal waste of space. The king bed is two twin beds pushed together. There is no top sheet - only a duvet. The room furnishings do not match each other, and are ridiculously uncomfortable for a business traveler who needs to get some rest while completing late day work. Put a sofa in! There's sufficient space! Rooms have no coffee service. Bathrooms have no washcloths - only hand towels and body towels. No conditioner provided - just body soap and shampoo. I can keep going, but you guys need to get out and travel to a real hotel to learn what the hospitality industry has been up to in the last 50 years. I was there for a three day conference. The food was neither appetizing nor tasty. The coffee was overcooked. (The teas you set out were good. ) The pastries were dry and tasteless. The hostess in the restaurant for breakfast was much more concerned with me knowing my room number than whether I understood the offerings or whether I enjoyed my food. The only bright points were a couple of your employees - the bartender (and the bar was well stocked with whiskies) was very good; there was a young brunette lady supporting the International Fighter Conference as a busser. She was very pleasant, efficient, and helpful all three days of the conference. I wish I had gotten her name so you could move her up.

Amazing stay!

Bill F. Business - 11/7/2024 Confirmed reviews ALL

First and foremost, the employees were fantastic. Everyone was extremely friendly and helpful, from the front desk to the maintenance man I met in the elevator to the cleaning people servicing the rooms. The rooms were great and the breakfast was amazing. I look forward to returning.

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