Mercure Hotel MOA Berlin 4 stars

Customer review rating (ALL Rating) 4.6/5 363 reviews

Mercure Hotel MOA Berlin - Image 1
Mercure Hotel MOA Berlin - Image 2
Mercure Hotel MOA Berlin - Image 3
Mercure Hotel MOA Berlin - Image 4

Description

Hotel extras

  • 336 rooms and suites (some renovated in 2018)

  • 40 conference rooms (largest 2400m²) with hygiene standard & MOA safe seal

  • 1830 sq. ft. (170 m²) fitness center

  • Connection to BER airport and ICC exhibition, via highway/ near transport

  • Certified by Sustainable Tourism / Meetings Berlin as a High Performer

Our accommodation(s)

Hotel location

Mercure Hotel MOA Berlin

Stephanstrasse 41
10559 BERLIN
Germany

GPS:52.532171, 13.344161

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

We look forward to welcoming our guests to Moa Eat. Our restaurant is closed on Sundays as well as from 12/24-26 and on 12/31/2024. You are welcome to use the snack menu in our bar.

Your meetings and events

Room descriptions and layouts

48 

meeting rooms

From 1 to 2,000 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  363 reviews

TripAdvisor Rating  4.4/5  4,730 reviews

Certificate of excellence 2025

Excellent value.

TripAdvisor rating 5.0/5

CPhillipson Friends getaway - TripAdvisor review

Nice rooms, comfortable, clean and with good noise insulation. Floor and room numbering rather odd! Friendly staff, excellent service. Several restaurants and cafes in the immediate locale. Well served by Public Transport. Good price, excellent value.

Thank you for your feedback, CPhillipson. We’re pleased to hear that you found your room comfortable, clean, and well insulated, and that our team’s friendliness and service left a positive impression. Your note about the floor and room numbering is appreciated and will be considered internally. We're also glad that the surrounding dining options and access to public transport added to your experience. We’d be happy to welcome you again on a future visit – your MOA Hotel Team.

Ottimo Hotel in posizione strategica

TripAdvisor rating 5.0/5

Andreassini Couples - TripAdvisor review

Camere spaziose, pulite, ben insonorizzate, a 200 mt dalla metropolitana in zona tranquilla. L'hotel nasce nel contesto di un centro che ospita un ottimo supermercato (comodissimo). Personale gentile. Colazione super! Rapporto qualità prezzo più che onesto. Consigliato. Cose negativa: assenza di prese di corrente vicino al letto

Thank you for your feedback, Andreassini. We are pleased to hear that you enjoyed the spacious, clean, and well-soundproofed rooms, as well as the convenient location near public transportation and the supermarket. We're also happy that you appreciated us as friendly and the great breakfast. We look forward to welcoming you again. Your MOA Hotel Team

Kann man machen…

TripAdvisor rating 3.0/5

Enamorada2013 Families - TripAdvisor review

Die Superior Zimmer werden mit einem Stadtblick in den Bezirk Moabit beworben. Zunächst bekamen wir ein Zimmer mit Blick auf ein Dach und andere Zimmer. Nachdem wir dies reklamiert haben, bekamen wir ein Zimmer mit diesem Ausblick (siehe Fotos). Der Gesamtpreis incl. aller Steuern und Gebühren entspricht in der Hotel App gar nicht dem Gesamtpreis. Hier kommt noch die City Tax hinzu, worauf es bei der Buchung per App aber keinerlei Hinweise gibt. Das Gebäude ist ziemlich groß und unpersönlich gestaltet und die Flure sind ein bisschen gruselig. Das Zimmer war geräumig und sauber, die Betten sehr bequem. Die Zimmer sind Schallisoliert. Die Lage ist gut und das Personal ist höflich. Das Frühstück bietet eine große Auswahl an Speisen.

Danke für die Rückmeldung, Enamorada2013. Schade, dass der beworbene Ausblick im ersten Zimmer nicht Ihren Erwartungen entsprochen hat – gut, dass unser Team hier direkt eine Lösung finden konnte. Die Hinweise zur Preisdarstellung und City Tax nehmen wir ernst, leider können wir auf diesem Weg nicht sehen, über welches Portal Sie gebucht haben, um das direkt zu prüfen. Es freut uns, dass Sie mit Zimmer, Frühstück, Lage und unserem Team dennoch insgesamt zufrieden waren. Wir hoffen, Sie geben uns erneut eine Chance. Ihr MOA Hotel Team

Business visit Berlin

TripAdvisor rating 4.0/5

Martin F Business - TripAdvisor review

To summarize the stay in the hotel in April 2025: Nice hotel in a central location. Clean rooms, great breakfast and nice staff. I arrived in the evening, reception is available all night. The room was modern, AC is available, room and bathroom was in my opinion relatively new and more spacious than my usual stays.

Thank you for your feedback, Martin F. We’re glad to hear you enjoyed your stay at the MOA Berlin and appreciated the central location, cleanliness, and especially our breakfast and us. It’s also great that the room met your expectations in terms of space, modern features, and comfort. We’d be happy to welcome you back on your next business trip. Your MOA Hotel Team

Poor Communication

TripAdvisor rating 4.0/5

284alistairn Business - TripAdvisor review

I stayed for one night at the Mercure MOA and overall it was a pleasant experience. However, I had to foreshorten my stay because of circumstances. This seemed to annoy the staff, the overnight manager couldn’t make any changes to my booking - probably not his fault- but the lady in charge of breakfast was very rude. “You cannot have breakfast!” But it’s booked, look, here on the app! It took two long telephone calls to clarify the situation and the lady had obviously lost face as she really wasn’t happy with me partaking of the meal I had pre-booked and paid for. The customer is not simply a revenue stream. Treat us with some respect.

Thank you for your feedback, 284alistairn. We're pleased that you had an overall pleasant stay, but we're truly sorry to hear about the communication issues you encountered regarding your breakfast. We deeply regret that the situation was not handled in a respectful and efficient manner. Your comments will be shared with the team to ensure such issues are addressed in the future. We hope to have the opportunity to welcome you back to the MOA Berlin under better circumstances. Your MOA Hotel Team

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Other web-users rate our hotel

  • 1,261 reviews 9.1/10 Location
  • 1,659 reviews 8.2/10 Room
  • 1,149 reviews 8.4/10 Service
  • 24 reviews 6.3/10 WiFi
  • 1,193 reviews 9.3/10 Breakfast
  • 661 reviews 8.9/10 Cleanliness
  • 382 reviews 8.8/10 Vibe
  • 329 reviews 7.8/10 Food

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