Mercure Hotel MOA Berlin 4 stars

Customer review rating (ALL Rating) 4.6/5 263 reviews

Mercure Hotel MOA Berlin - Image 1
Mercure Hotel MOA Berlin - Image 2
Mercure Hotel MOA Berlin - Image 3
Mercure Hotel MOA Berlin - Image 4

Description

Hotel extras

  • 336 rooms and suites (some renovated in 2018)

  • 40 conference rooms (largest 2400m²) with hygiene standard & MOA safe seal

  • 1830 sq. ft. (170 m²) fitness center

  • Connection to BER airport and ICC exhibition, via highway/ near transport

  • Certified by Sustainable Tourism / Meetings Berlin as a High Performer

Our accommodation(s)

Hotel location

Mercure Hotel MOA Berlin

Stephanstrasse 41
10559 BERLIN
Germany

GPS:52.532171, 13.344161

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

We look forward to welcoming our guests to Moa Eat. Our restaurant is closed on Sundays as well as from 12/24-26 and on 12/31/2024. You are welcome to use the snack menu in our bar.

Your meetings and events

Room descriptions and layouts

48 

meeting rooms

From 1 to 2,000 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  263 reviews

TripAdvisor Rating  4.4/5  4,749 reviews

Certificate of excellence 2025

Berlin suburban Hotel

TripAdvisor rating 4.0/5

thewallybee TripAdvisor review

This is a giant hotel on the outskirts of Berlin in a quiet neighborhood. It's great for large groups, and provided wonderful amenities to our group of 175 people, including conference rooms, food, and the standard comforts of a hotel. If you want to be IN THE ACTION of Berlin, pick another spot. But if you want a comfortable hotel that is easily accessible from the airport and public transit, this is a good spot. I was pleased with the experience.

Thank you, thewallybee, great to hear your group of 175 enjoyed the amenities, conference facilities, and comfort we offer. We agree the quiet location is perfect for a relaxed stay while still being well connected to public transit and the airport. Looking forward to welcoming you back to MOA Berlin Your MOA Hotel Team

Great sleep but very mediocre day services

TripAdvisor rating 2.0/5

AllenFein Solo travel - TripAdvisor review

Great location in active neighborhood with lots of happy restaurants and very close to u bahn. The room was excellent with very comfortable bed. The nights were completely quiet and dark, so sleep was wonderful. Taking away from the excellent one week experience knocking rating down from a five star to a 2 or 3 star hotel were due to complete failure to fix nor explain why one elevator to the top floor remained out of service, and also disappointing and boring often oversalted meals with bland overcooked tasteless lukewarm vegetables and lack of coffee at any meal but breakfast, same old pastries every morning and an unfriendly restaurant hostess. The waiters were all outstanding. I regret that the cost of meals was included in our week’s stay. Finally, the adjacent bar was excellent. Downstairs on ground floor is a nice mall with huge grocery store. An unexpected perk was a coupon for a drink at the bar if one requests that hotel room not be cleaned for two consecutive days. However the free beverage is quite small….a friend ordered a wine and it was poured….when she presented the free beverage coupon, the server took her glass back and poured a moderate amount of wine back into the serving container! Now that is really tacky!!!! I would not want to stay at this hotel again. Do not strongly recommend MOA Mercure.

Thank you, AllenFein, for your detailed feedback and kind words about our rooms, location, bar and service team. We’re sorry for the misunderstanding regarding the drink voucher — it includes 0.1L of our house wine, and we regret if this was not made clear when ordering. Your comments have been noted for review. Thank you for having stayed with us. Your MOA Hotel Team

It was fine

TripAdvisor rating 4.0/5

MdTravelerX2 TripAdvisor review

We were here with a group for a week-long workshop. The rooms are nice and the service good. Breakfast is excellent. Many lunches and dinners were included. They became tired and boring because they were nearly all the same with little variety. Being end of summer, the supply of fresh fruits and vegetables was wonderful. The hotel is convenient to public transit. Beware: I had allergic reactions to the laundry soap they use on sheets and towels.

Thank you for your feedback, MdTravelerX2. We’re glad the rooms, service, and breakfast met your expectations. We appreciate your comments on the variety of lunches and dinners and will take them into consideration for future improvements. Allergic reactions to our laundry detergent are very individual and have never been reported before. We hope to welcome you back to MOA Berlin soon. Your MOA Hotel Team

great place nice location

TripAdvisor rating 5.0/5

maxim s Families - TripAdvisor review

great place great breakfast. stuff were extremely nice and helped ( we needed a bigger matress for child bad and got it very simply which wasn't obvious) location is very good: not in the tourist centre so you can feel real berlin but just 3 metro station a way from the zoo

Thank you for your feedback, Maxim S. We’re glad the breakfast and our service, especially with the mattress request, made your stay comfortable. The location offers a genuine Berlin experience away from the tourist crowds, yet just three metro stops from the zoo. Looking forward to welcoming you back to MOA. Your MOA Hotel Team

Superb!

TripAdvisor rating 5.0/5

Guide66949774008 Solo travel - TripAdvisor review

Everything is clean. Very comfortable to stay. Near at the train station. Everything you need is there, grocery store, restaurant.

Thanks a lot, Guide66949774008. Sounds like you found everything you needed – from a clean and comfy stay to quick access to the train and convenient shopping right downstairs. That’s what we like to hear. See you again in Berlin. Your MOA Hotel Team

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Other web-users rate our hotel

  • 1,209 reviews 9.1/10 Location
  • 1,534 reviews 8.3/10 Room
  • 1,068 reviews 8.5/10 Service
  • 19 reviews 6.3/10 WiFi
  • 1,162 reviews 9.4/10 Breakfast
  • 620 reviews 9/10 Cleanliness
  • 350 reviews 8.8/10 Vibe
  • 98 reviews 8.6/10 Bar

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